Job Summary
The Head of Government Related Entities (GAM) at Standard Chartered is a pivotal strategic role responsible for advising key government-affiliated clients, ensuring the overall health and growth of the client portfolio. This role demands a comprehensive understanding of client groups, encompassing structure, needs, and challenges. You will take ownership of client relationship management, steering the strategy and execution via detailed Account Planning. The position involves leading a dedicated team including Assistant Relationship Managers, fostering collaboration with product partners to deliver tailored corporate banking solutions that generate sustainable revenue and enhance client outcomes.
In addition to focusing on a diverse range of corporate banking products with an emphasis on those driving Non-Funded Revenues (NFR), the GAM actively maintains high-level engagement with senior client executives, promoting a trusted advisor dynamic beyond transactional interactions. This role requires close coordination with internal stakeholders such as Credit, Legal, and Compliance to ensure risk and regulatory standards are upheld.
The appointed individual will lead the development and implementation of client-specific strategies that drive financial performance and risk management objectives. They will be accountable for delivering on revenue targets, managing operational costs, and ensuring adherence to compliance and credit policies. This role fosters business growth by capitalizing on Standard Chartered’s unique strengths, leveraging its extensive network and Transaction Banking capabilities.
Representing Standard Chartered at regional and international forums, the GAM will embody the bank’s values and contribute to building long-lasting client partnerships that align with the bank’s vision and strategic goals.
- Lead, mentor, and develop a team of Assistant Relationship Managers to foster a collaborative and high-performance environment.
- Establish and nurture long-term, trust-based relationships with senior executives and decision-makers in government-related entities, understanding their evolving needs and delivering value-added solutions.
- Drive engagement strategies that transition client relationships from transactional to consultative partnerships, positioning the bank as a trusted advisor.
- Develop and implement robust account plans that align with client objectives and bank priorities, ensuring financial and risk targets are consistently met.
- Originate and execute new business opportunities within the assigned portfolio, expanding the bank’s footprint and enhancing profitability.
- Collaborate across product teams and departments to craft integrated service offerings that meet complex client requirements.
- Maintain vigilant oversight of credit risk, anti-money laundering (AML), and customer due diligence (CDD) activities to ensure compliance with regulatory and bank policies.
- Work closely with Legal, Compliance, and Credit teams to navigate risk scenarios effectively while enabling business growth.
- Enhance internal processes to maximize efficiency and ensure seamless client service delivery.
- Leverage the bank’s global network to facilitate cross-border opportunities for clients.
- Maintain strong working relationships with internal partners including product specialists, risk managers, and compliance officers to foster a cohesive approach to client management.
- Stay informed about industry trends, regulatory changes, and market developments relevant to government-related entities to proactively advise clients.
- Utilize market intelligence to position Standard Chartered competitively, highlighting the bank’s unique value propositions.
- Act as an ambassador for Standard Chartered at industry events and high-profile meetings, enhancing the company’s reputation in the government sector.
Core Competencies
- Strategic Thinking: Ability to formulate and execute long-term client strategies that align with business objectives.
- Leadership and People Management: Skilled at motivating and guiding teams towards achieving targets and maintaining high ethical standards.
- Financial Acumen: Strong understanding of balance sheet management, profitability metrics, and banking products.
- Risk and Compliance Awareness: Deep knowledge of AML, CDD, credit risk frameworks and ability to implement effective controls.
- Client Relationship Management: Expert in building strong, trust-based relationships and driving client engagement.
- Effective Communication: Excellent interpersonal skills to engage with senior stakeholders and deliver compelling client presentations.
Skills and Experience
The ideal candidate will demonstrate:
- Lead Conduct & Governance: Ensuring adherence to ethical standards and fostering a culture of compliance.
- Robust Risk Management: Proactive identification, assessment, and mitigation of credit and operational risks associated with government-related clients.
- People Leadership: Experience managing and developing teams, encouraging collaboration and continuous improvement.
- Business Strategy Development: Ability to model and implement effective account and business strategies.
- Financial Expertise: Competence in managing balance sheet metrics and driving financial performance.
- Sales Excellence: Proven skills in prospecting, account planning, pitching, and sustaining strong client relationships.
Qualifications
- Bachelor’s degree in Banking, Finance, Economics, or a related field is preferred. Advanced degrees or professional certifications will be regarded favorably.
- Intensive experience in banking, financial services, or related sectors with a strong track record in managing government or public sector clients.
- Certification in Risk & Anti-Money Laundering (AML) compliance as mandated by bank policy is required.
- Proficiency in English is essential; additional local language skills relevant to the operating country are highly advantageous.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.