Job Summary

The appointed Client Coverage Banker will work in the Ho Chi Minh office as a full-time professional responsible for cultivating and managing relationships with key financial institutions. This role is non-managerial but requires collaboration with various internal teams and stakeholders to optimise client engagement and business outcomes. Being based in Vietnam presents an exciting opportunity to significantly influence the performance and growth within this dynamic market.

 Key responsiblities: 

To manage Banks, Brokerage and other BBD clients in all aspects, including formulating business plans and strategies for Vietnam in line with Group business strategy and overall Bank, Brokerage and BBD business to achieve or exceed revenue target. 

To manage credit risk to a desired level through fostering a strong sales and credit culture within team wand with other businesses or functions.

To deliver personal origination, locally and regionally booked revenues budget for each year.

To establish new relationships – identify and qualify new business opportunities for existing clients and also new business referred by GAM within SCB Group.

To identify and satisfy clients’ needs by coordinating with product partners and other internal sources to deliver solutions to clients.

Lead the development and implementation of the client strategy (working with the coverage team including product partners) for the designated portfolio as identified through the Account Planning process.

Accountable for delivering financial performance objectives (revenues, costs, RoRWA, etc)

Accountable for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk.

Key stakeholders*

• Engage with product partners within the region and globally to ensure breadth and depth of client coverage and deepening.
• Work with other teams in Global Banking to ensure Global Banking’s strategic priorities are met
• Consult with stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.
• Liaise with other support functions to ensure client service delivery

Other Responsibilities*

Embed Here for good and Group’s brand and values in Vietnam and FI team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions 

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

The ideal candidate will demonstrate a combination of strong interpersonal skills, technical acumen, and strategic thinking. You should have experience in financial services, specifically within the banking or financial institutions sector, with a proven ability to manage complex client portfolios and navigate ambiguous environments.

Competencies and Qualifications include:

• Proven track record in client coverage or related financial services roles.
• Strong action orientation and the ability to drive initiatives to completion amidst ambiguity.
• Exceptional collaboration skills, fostering teamwork across diverse functions and geographies.
• Customer-focused mindset, always putting clients at the centre of decision-making.
• Capability to give clear guidance and make informed decisions with courage and integrity.
• Demonstrable strategic mindset with the ability to envision long-term opportunities and challenges.
• Strong technical competencies relevant to financial institutions, including credit analysis, risk management, and regulatory frameworks.
• Committed to continuous learning and talent development.
• Aptitude for managing complex stakeholder relationships and building trust.

At Standard Chartered, our core values guide how we work together and serve our clients. As a member of our client coverage team, you will embody our commitment to doing the right thing, upholding integrity, and providing exceptional service with accountability. We believe in never settling by continuously innovating and improving, supported by a culture that nurtures resilience and agility.

We are better together, fostering an inclusive and supportive environment where diverse perspectives are valued and collaboration is key. Your role as a Client Coverage Banker will be instrumental in bringing these behaviours to life, delivering sustainable growth while reinforcing client trust and confidence.

As part of your role, you will engage in various development and assessment activities designed to support your growth and ensure alignment with our standards of excellence. These may include competency-based evaluations, technical assessments, and behavioural interviews that reflect our focus on fairness and transparency in recruitment.

Should you be invited to complete any assessments, rest assured that these are intended to give you the opportunity to demonstrate your skills and suitability for the role. Our recruitment procedures are designed to be inclusive and supportive, helping you to succeed and progress through our hiring process.

Qualifications
•    Education     Bachelor degree in Accountancy, Business Administration or Economics    
•    Languages     Fluet in English

Role Specific Technical Competencies
•    Prospecting
•    Understanding Customer Needs 
•    Account Management 
•    Knowledge of Customers 
•    Selling 
•    Sales Tasks and Activities 
•    Cross-Selling 
•    Financial Statement Analysis 
•    Financial Risk Management 
•    Knowledge of Product Line 
•    Business Markets 
•    Regulatory Environment - Financial Services

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.