Job Summary

If tackling complex challenges excites you, then join our team where you will get to collaborate and work on solutions across business and functions, to drive transformation and deliver better experiences to our customers. We constantly strive to reduce time-to-market and streamline our processes. We follow agile methodology and work to embed continuous improvement across the bank.

We are looking for a Product Owner (PO), who will be an empowered decision maker, responsible for maximizing the business value of the work of the Squad. The PO will own and manage product backlog and is ultimately accountable for the successful delivery of the SME Partnership Journey in Vietnam.

• Develop a roadmap for digitising the end-to-end credit origination, monitoring and fulfilment journey for SME clients, with inputs from SME leadership team
• Drive implementation of digital transformation initiatives for SME Vietnam
• Define, drive and track relevant success metrics
• Design and implement a change management strategy

Develops and owns the vision of the squad and holds accountability for delivering on Objectives & Key Results (OKRs)

Help to develop target state for SME Vietnam Partnership Journey and benchmark digital capabilities with industry best practices / tools, identify key trends and incorporate into SME digital roadmap

Key Responsibilities

Responsible for creating, sizing and prioritizing user stories for the squad to deliver on daily basis

Defines product requirements and makes sure they are complete, integral and consistent

Contributes to squad product development to the extent of her or his competence

Define squad objectives and scope, taking into account resource constraints and long-term vision

Manages relationships and synchronizes it with the Hive Lead, Chapter Lead and other Product Owners in Squads responsible for related products to align on roadmaps, priorities and dependencies

Identifies, assesses, monitors, controls and mitigates risks to the project(s); effectively and collaboratively resolving them

Accountable for Project Financials, including, however not limited to, cost management and spend forecasting, monitoring of OKR’s and performance indicators

Ensure country SME teams are suitably engaged throughout the change delivery life-cycle 

Work with vendors, Professional services consultant, and cross functional teams to design and implement capabilities

Validate deliveries through success metrics, after deployment to ensure they meet all operational and business requirements and drive maintenance and problem resolution, as required

Skills and Experience

• 10+ years’ experience in SME Banking with a sound knowledge of Digital Transformation or Customer Journeys
• 3+ years in Agile on a similar role, strong skills of maintaining and prioritizing a backlog
• Strong communication skills to synchronize tasks, clarify requirements and delivery expectations with stakeholders
• Ability to present updates to senior management on progress, key risks, issues, dependencies, assumptions and constraints, seeks their support to remove roadblocks
• Understanding of industry trends and client needs, ability to create a value proposition and a squad vision
• Demonstrated track record of delivering objectives
• Previously defined product requirements and development
• Relevant agile certification is a plus
• Strong prioritization and analytical skills to manage backlog
• Local language and English language fluency

Qualifications

NA

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.