Job Summary

•    Engage new-to-bank clients (any segment) who are employees of corporations
•    Create and maintain relationship in corporation with company clients to offer and sell employee banking services connected with personal products like Payroll, Personal loans and Mortgage and cross-sell Bancasurance.
•    Engage via on-site marketing/roadshows, or via employee lists provided by corporation
•    Initial primary focus on payroll account and anchor products in respective job role, gradually broadening to full range of retail products
•    Work closely with related support functions and Branches to ensure out-served offering and services continuously delivered to the customers.

Strategy
•    Employee Banking Solutions - Fulfil corporate employees' banking needs including payroll and other retail products

Business
•    Participate in sales promotions and activities to achieve/exceed defined sales targets for CASA payroll, Credit Card, Personal Loan product, Bancassurance

Processes
•    Provide quality, efficient before and after sales services
•    Prepare and consolidate accurate reports on sales activities
•    Meet TAT, SLA requirements

Risk Management
•    Advise the Business on companies which exhibit high risk policies and practices hence control and manage risk

Governance
•     Ensuring compliance with Group Policy and Standards, local laws and regulations, controls and procedures of the Bank and regulatory requirements pertaining to Money Laundering and CDD

Key Responsibilities

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    EB RM, Account Services, ATM Card Ops, Lending Ops

Other Responsibilities
•    Refer potential companies to Employee Banking RM for new tie-up

Skills and Experience

•    Negotiation and objection handling
•    Enhanced multi-products Priority/ Personal knowledge

Action Oriented
•    Taking on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm.
Collaborates
•    Building partnerships and working collaboratively with others to meet shared objectives.
Courage
•    Stepping up to address difficult issues and saying what needs to be said.
Customer Focus
•    Building strong customer relationships and delivering customer-centric solutions.
Instils Trust
•    Gaining the confidence and trust of others through honesty, integrity and authenticity. 
Nimble Learning
•    Actively learning through experimentation when tackling new problems. Using both successes and failures as a learning factor

Qualifications

•    College/diploma degree or above
•    1 year working experience or above in financial Industry is preferred
•    Relevant experience in sales & service experience is preferred
•    Good knowledge of bank products, policies, and business strategy
•    Strong personal integrity with zero disciplinary record in any previous job
•    Good communication and presentation skills
•    Presentable, good personality with good business etiquette

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.