Job Title Here Experience Director

Title: Director, Transaction Banking, Cash Sales
Houston, US
Job Summary
To drive Transaction Banking (TB) Cash Sales business growth in the Americas with NRR (Natural Resources & Renewables) clients primarily based in Houston and LatAm:
• To be a trusted advisor on Cash matters working closely with NRR Americas Coverage and GS (Global Subsidiary) colleagues in the network through provision of solutions that address client needs and demonstrate value in the relationship.
• Drive business origination and win new cash and basic trade mandates in all products with NRR clients primarily based in Houston and LatAm.
• Develop appealing content related to all aspects of cash management, positioning as an effective subject matter expert to NRR clients (i.e. cross border payments, collections, liquidity management) .
• Lead all RFIs, RFPs in the Americas for NRR clients and LatAm clients, working in close coordination with its product colleagues and network peers in pitching for global mandates.
• Enhance SCB profile as a Transaction Bank provider to NRR clients by participating in conferences as a speaker, by developing client referrals and publishing articles.
• Seek constant feedback from clients on competitor assessments, solutions being launched, service level and feed back to respective internal stakeholders. This feedback will then be used to improve our service to our clients.
Key Responsibilities
Strategy
• Create long term strategic and tactical client level strategy for assigned clients in the Houston area in relation to NRR client’s cash management needs.
• Client strategy to be fed into overall account plan and aligned with the coverage partners.
• Create global calling plan and client stakeholder mapping as part of client strategy on NRR offering.
• Socialise with respective GS Cash Sales teams across bank’s 50+ network countries and ensure they are fully aligned with overall client strategy on NRR and LatAm clients.
• Partner with Cash SSD (Structured Solution) as appropriate to create liquidity management plans, treasury solutions.
• Identify TB business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly on the NRR segment in the Houston area.
• Develop client level RFP strategy to orchestrate the scope and requirements and appropriate calling plans to actively engage various client level throughout the RFP process on the NRR segment.
• Collaborate with implementation, operations, client management and service teams to ensure consistent and superior client experience.
Business
Drive client P&L; complete ownership of Houston’s TB Cash P&L for assigned clients in relation to NRR and LatAm:
• Drive NRR P&L in Cash and cross selling Trade and TBFX via product and market penetration in partnership with respective stakeholders.
• Manage and grow existing global revenue with expansion of wallet into their subsidiaries present in our network markets.
• Manage and grow the Returns (RoRWA) for the assigned NRR .
• Achieve business and financial targets with NRR .
• Deliver client level financial KPIs and ensure that KPIs are aligned with TB Corporate Sales teams (e.g., pipeline targets, calling targets, new business value etc.).
• Drive healthy pipeline and closures through business origination activity.
• Responsible for driving initiatives on NRR together with TB product team (e.g., commercialisation of new product capability, etc).
• Lead RFP responses on NRR, ensuring successful conversions, seek feedback and corrective actions for unsuccessful bids (detailed post-mortem).
• Manage deal execution, maintain oversight on implementation, mandate extension, ensuring revenue realization.
Processes
Adhere to the global processes around conduct and sales disciplines including pipeline management (CRMx), including call reports, deal management. Proactively manage client revenue issues related to NRR , including pricing, utilization, credit limits, OPAC balances, rates, fees and ensure proper revenue attribution.
Lead NRR Cash pitches to clients and manage the arising revenues of such pitches in partnership with SSD colleagues and relationship managers.
Qualifications
- Bachelor degree in Banking or Finance preferred.
- Extensive experience in banking or other relevant environment
- Languages: English and/or local language skills as relevant to country requirements
About Standard Chartered
Expected annual base pay range for the role is 152,000 USD to 190,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific consideration
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Nearest Major Market: Houston