財富管理交易作業專員 

1. 負責證券後段交割、金融資產組合融資、保費融資流程的相關作業，確保交易準確無誤。

2. 具備會計基本知識，協助處理會計報表及數據分析。

3. 與內部各部門及外部合作夥伴進行有效溝通，促進資訊流通。

4. 支援財富管理作業部門的其他後勤和行政相關事務。

RESPONSIBILITIES

Strategy
1. Aligned with the Group’s standard and requirements, comply with the procedure and group policy
2. Process improvement and simplification to shorten TAT, reduce the operation risk and cost.  

Business
Cooperate with WM for AM2.0 business development.

Processes
1.    Collateral and Loan Management:
•    Handle loan-related collateral operations, ensuring the legality and value assessment of the collateral.
•    Monitor the market value changes of loan assets, conduct regular mark-to-market (MTM) assessments.
2.    Follow-up and Management:
•    Establish and maintain customer files, regularly follow up on loan progress.
•    Assist in formulating appropriate risk response measures for overdue or default situations.
3.    Document Review and Compliance:
•    Review loan-related documents to ensure all documents comply with internal and external regulatory requirements.
•    Strictly adhere to Delegation of Authority (DOA), internal control processes, and policies of the Group, SCBTW, and local regulations.
4.    System Operation and Maintenance:
•    Operate and maintain the loan management system to ensure data accuracy and system stability.
•    Assist in system upgrades and testing to ensure the effective implementation of new features and improvements.

5.    Process Execution and Improvement:
•    Execute operational processes to ensure quality and meet Service Level Agreement (SLA) requirements.
•    Continuously improve processes to reduce operational risks and costs, and participate in various projects to enhance process efficiency.
6.    Customer Communication and Complaint Handling:
•    Handle inquiries from frontline departments and customer complaints, providing timely and effective solutions.

Risk Management
1.To ensure the KCSA execution on schedule without overdue.
2.Escalate to LM and BRM once OR issues and losses have been identified. 
3.To keep and maintain the record appropriate for audit trail.
4.To maintain and investigate the DOI and Memo

Governance
1. To comply with the Group’s value behaviour and code of conduct. 
2. To familiar and comply with all regulations, laws and group standard. 
3. To complete all required training without overdue.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Key Stakeholders

•    Fund houses/ issuer bank/ broker/ custodian bank/ Printing vendor/ OTC/ TDCC.. etc

1. 執行並監控證券交割流程、金融資產組合融資、保費融資流程保證及時、正確的完成交易。

2. 撰寫並檢查相關財務及作業報告，確保資訊準確性。

3. 與會計部門協調，協助處理財務審核及合規要求。

4. 負責日常的文件管理及紀錄，維護客戶資料的準確性與安全性。

Qualifications

•    Bachelor's degree or above in finance, economics, or related fields.
•    Over 3 years of experience in loan operations within financial institutions, familiar with high net worth client services.
•    Excellent communication skills and customer service awareness. 基本的英文溝通能力，能夠使用英文進行書寫與閱讀。

•    Experience in financial system operation and maintenance is preferre 熟悉證券交割流程、金融資產組合融資、保費融資流程及相關政策法規，具有實務經驗者佳。

•    持有金融或會計相關專業證照（如 信託/證券/衍生性/內控）者優先考慮。

Role Specific Technical Competencies
•    Banking Products and Services Development
•    Investment Operations Management
•    Operational Risk
•    Process Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.