Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Relationship Manager, EB

18608

Hsinchu, TW

Retail Banking
Regular Employee
Office - Full Time
21 Feb 2025

Job Summary

  • 負責開發及處理企業客戶之員工金融業務與服務, 有效地管理和維護客戶關係避免流失, 同時能利用各項跨售優惠方案及客戶關係深耕以增進本行收益. 
  • Developing employee banking business, maintaining corporate clients employee banking relationships, processing all services related to the employer and employee needs under the Employee Banking packages and construct. 
  • Effective customer retention and account management to prevent attrition.  
  • Increase every individual EB client’s overall contribution via multiple and effective cross selling programmes  and continue growing his own portfolio in order to ultimately increase our Bank’s revenue. 
  • 負責開發及銷售目標企業客戶之員工金融業務與服務 
  • Develop and sell Employee Banking packages and service to potential target customers. 
  • 準備及完成客戶需求訪談報告,進一步準備服務專案內容 
  • Prepare call plan, update pipeline reports after each customer visit then design the service package. 
  • 分析客戶現況及對需求的期待,進而瞭解並發掘客戶的最適服務模型及架構 
  • Analyze clients` existing situation, complete Need Based Conversations and figure out service model and solutions. 

Key Responsibilities

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

  • Bank Account Features and Services    
  • Account Management    
  • Sales Proposals and Presentations    
  • Cross-Selling    

Qualifications

  • 具備良好的銷售與談判技巧 Good in selling and negotiation skills 
  • 良好溝通協調與獨立開發業務並執行能力Good interpersonal, co-ordination skills and business execution 
  • 具備客戶關係維護, 與資產管理經驗 Capable of and experienced with customer relationship management and portfolio management 
  • 電腦操作能力, Excel和PowerPoint應用佳Capable of PC skills, Preferable Excel and PowerPoint presentation 
  •  具備五年的企業戶產品銷售,或與企業高階管理階層/主要決策者的互動銷售經驗5 Years of experience in corporate sales or dealing with key decision makers like CFO, CEO, GM, Senior management. 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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