JOB SUMMARY

The role holder is responsible under supervision, for process Financial Market Product as a general in accordance with applicable procedures, Regulatory, policy, service standards and operational instructions (DOI)

RESPONSIBILITIES

Strategy
•    Consistent application of Department Operating Instructions (DOIs) and standard work in MBCS. 
•    Supports and contribute to a consultative, collaborative, and risk-based approach towards addressing 
•    Enhance MBCS knowledge and embedding of risk management, governance, and reporting best practices
•    Facilitate a “zero operational loss” and “first time right” culture by servicing as a subject matter expert in areas of responsibility

Business
•    Support regulatory and audit requests (internal & external) pertaining to MBCS areas of responsibility
•    Maintain good working relationships with the various Business Units, Finance, Risk, Technology, and Operations community
•    Undertake ad-hoc duties and when delegated by Head MBCS

Processes
Generic Responsibilities : 
•    Ensure Processes pre-settlement in accordance with customer and bank requirements 
•    Ensures confirmation of Financial Market product made by FM Sales/Trader are produced and send to the client 
•    Ensures inward confirmation / settlement instruction received from clients are well confirmed and matched against the Bank’s record 
•    Ensure settlement instruction received from client are signatory verification against Dealing Mandate or Account Mandate along with indemnity checking. 

•    Ensure settlement to a third party is well checked into TPP system as per applied guidelines.
•    Respond queries from internal and external stakeholders.
•    Check and ensure documentation related to regulatory is adequate and in place 
•    Ensures that all transactions and reporting are finalized in a timely manner and within the service standards defined by the bank for a particular customer or product and tax is in accordance to the tax rule and well reconciled 
•    Handling client complaint as per Group Guideline and regulatory requirement.
•    Ensure compliance with the Group's standards and regulatory requirements
•    Escalate any related issues to Manager Markets Business & Client Solutions as well as to Head of Markets Business & Client Solutions

Service Quality
•    Maintains all standards of quality to ensure that the bank meets the customers’ total needs and that continuous efforts are made to exceed customers’ expectations
•    Ad hoc reporting and or project (if required) 
•    Assist line manager in provided the report to the auditor (internal & external) and other department (if required) 
•    Assist other unit among MBCS 
•    Assist Line manager to monitor and resolution of the open item in Nostro, Suspense and Sundry 
•    My voice Impact plan to be completed / implemented within the agreed time frame.

People & Talent 
•    Develop and implement a personal learning through diSCover platform and/or training plan with team manager, to attain necessary competencies 
•    Successfully complete milestones as laid out in implemented personal learning plan

Risk Management
•    Support the development of a compliance culture, undertake compliance monitoring through the Operational Risk Framework, pro-actively advise management on compliance issues
•    Ensure all activities are done in line with the laid down Departmental Operating Instructions (DOI) / Roles & Responsibilities and other procedures that are rolled out from time to time. Report any deviation (if any) to appropriate authorities and obtain proper dispensations
•    Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and CDD 
•    Participate in and/or support the Bank's effort in combating money-laundering activities 
•    Ensure due care and diligence is exercised on day-to-day operational matters relating to Money Laundering acquiring relevant knowledge and training; thus providing support to superiors 
•    Follow up on corrective/ preventive actions to a point where concerns arising from these findings are addressed to a satisfactory level. 
•    Ensure all internal policies and procedures are implemented with the group policies, local legal and regularity guidelines

Governance 
•    Ensure that filing of security documentation / obsolete documentation / all maintenances / instructions on own portfolio are in good manner and easy to retrieve if required 

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Valued Behaviours and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Prevention; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
Internal
•    FM Sales / Trader, Treasury Markets, and RM
•    CMS / Trade / SSO / BSU / CB / Reconciliation and Investigation Unit / Client Service
•    Finance / Country Tax / Compliance / Legal and MLPO
•    Hub Support Team
•    Country Operational Risk
•    Group Internal Audit
•    Business Operational Risk Manager
•    IT and BPS
External 
Customer and regulatory (i.e. Bank Indonesia, Bourse/Bursa Efek Indonesia and Finance Department)

Other Responsibilities
•    Embedding Here for good and the Group’s brand and valued behaviours in the Integrated Middle Office team
•    Performing other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Qualifications
•    Treasury product knowledge especially on Foreign Exchange, Money Market and Capital Market and other Treasury Product as a general 
•    In depth knowledge of local and international payment, clearing and collection systems and settlement arrangements 
•    Fully aware of associated Operational Risks 
•    Has the strong knowledge of local regulatory (Central Bank, Tax Authority, Indonesia Bourse/Bursa Efek Indonesia and other relevant regulatory) 
•    Regulatory matter related to Financial Market product 
•    Good self-discipline 
•    Supporting a team 
•    Good time management 
•    Good communication skills 

Role Specific Technical Competencies
•    Data Conversion and Reporting
•    Operational
•    Regulatory Reporting and Filing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.