Job Summary
We are looking for a driven and customer-focused Business Acquisition Manager to grow our Priority Banking business by acquiring New-to-Bank (NTB) clients.
In this role, you will focus on identifying and engaging prospective clients, developing new business opportunities, and converting qualified prospects into Priority Banking customers. You will work closely with Relationship Managers and other internal teams to build a strong acquisition pipeline while ensuring a high standard of customer experience, regulatory compliance, and responsible sales practices
The Role Responsibilities
- Proactively source and acquire New-to-Bank (NTB) Priority Banking customers through a needs-based sales approach.
- Deliver acquisition and sales targets by building a strong pipeline through prospecting, lead follow-up, telemarketing, referrals, and other business development activities.
- Identify clients with strong AUM potential and facilitate their transition to the appropriate Priority Banking Relationship Manager channel.
- Participate in client acquisition activities, including market outlook seminars, lifestyle events, client gatherings, and other promotional initiatives.
- Build strong relationships with prospective clients, understand their financial needs, and identify opportunities to upgrade eligible existing customers to Priority Banking.
- Maintain accurate sales activity reporting and collaborate effectively with internal stakeholders across Priority Banking, Wealth Management, Branch Operations, Marketing, and Compliance.
- Ensure all acquisition and sales activities comply with KYC, CDD, AML/TF, TCF, sanctions, regulatory requirements, and the Bank’s responsible sales standards, including timely escalation of suspicious activities or conduct concerns.
Our Ideal Candidate
- At least 1 year experience in financial service industry (or sales and service in related industry) with demonstrated success in sales/service and acquisition
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Strong interest and experience in sales, business development, customer acquisition, or relationship management, preferably within banking or financial services.
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Proven ability to prospect for new clients, build relationships, and work towards challenging acquisition and sales targets.
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Good understanding of retail banking and/or wealth management products, particularly products relevant to Priority Banking customers.
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Strong communication, networking, influencing, and customer engagement skills.Highly action-oriented, customer-focused, and collaborative, with the ability to work independently in a target-driven environment.
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.
