Job Summary

We are seeking a dedicated Middle Office Senior Analyst to join our dynamic team in Jakarta, Indonesia. As the holder of this role, you are the product and process subject matter experts aligned to the Global Financial Markets business, a continuous improvement mindset and industry connectivity. You are also responsible to deliver trade support, business enablement and accurate/timely trade representation to meet obligations to clients, counterparties and regulators.

Strategy

• Contribute to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM)
• Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws.
• Strong advocate of service consistency within the country.  Actively takes steps to eliminate / minimise use of non-standard solutions.
• Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows.

Business

• Provide support to the Head of Markets Business & Client Solutions, CTOO, Financial Markets Indonesia Sales & Trading Desks in the provisioning of Financial Market Operations capabilities on the ground.
• Understanding of the business strategy and appropriate role given. Maintain good working relationships with stakeholders.
• Works closely with country and business to ensure operational platforms support client service level agreements and internal benchmarks as well as identifying opportunities for automation.

Processes

• Trade Capture, Supporting Front Office on the initial capture of transaction core economics attributes in risk capture systems (e.g.; New Trade Booking, Cancel & Amend, Allocations).
• Trade Lifecycle Management, Supporting Front Office on the trade lifecycle by executing trade events that require access to initial trade ticket & all activities post-trade.
• New Product Support, represent Front Office in operationalizing new products.

Key Responsibilities

Processes
•    Trade Capture, Supporting Front Office on the initial capture of transaction core economics attributes in risk capture systems (e.g.; New Trade Booking, Cancel & Amend, Allocations).
•    Trade Lifecycle Management, Supporting Front Office on the trade lifecycle by executing trade events that require access to initial trade ticket & all activities post-trade.
•    New Product Support, represent Front Office in operationalizing new products.

People & Talent
•    Provide effective orientation /guidance to new Joiners on the bank’s policies/procedures/processes to ensure their successful assimilation into the team and the bank.
•    Develop and embed a high-performance culture and organisational mindset to drive continuous improvement to Operations services.
•    Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners. 
•    Employ, engage and retain high quality (skill and experienced) people to deliver its obligations. 
•    Ensure the provision of ongoing training and development, ensure that direct reports are suitably skilled and qualified for their roles and that they have effective supervision in place to mitigate any risks. 
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. 
•    Create a motivational and challenging environment for staff which is conducive to creativity and performance with client centricity in mind. 
•    Embed the Group’s values and code of conduct in TTO Country to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture.

Risk Management
•    Support the development of a compliance culture, undertake compliance monitoring through the Operational Risk Framework, pro-actively advise and escalate to management on compliance issues.
•    Ensure all activities are done in line with the laid down Departmental Operating Instructions (DOI) / Roles & Responsibilities and other procedures that are rolled out from time to time. Report any deviation (if any) to appropriate authorities and obtain proper dispensations.
•    Ensure all internal policies and procedures related to FM Operations are implemented with the group policies, local legal and regularity guidelines.
•    Effective management of all Operations risks including reporting high or very high rated risks based on Group materiality thresholds to the relevant Operational Risk Committees 
•    Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees. 
•    Ensure all necessary external legal and regulatory controls are in place. 
•    Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the Group’s ability to remain within risk appetite. 
•    Responsible for business continuity planning for FM Operations and plans in sync with group.

Governance
•    Support the Head Markets Business & Client Solutions, CTOO to implement group policies and procedures in the FM Operations
•    Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines. 
•    Ensure periodic reviews are undertaken between Country and Group and other Outsource providers. 
•    Establish working relationship between FM Operations Country and Group and maintain close exchange via an agreed format. 

•    Ensure a clear strategy is devised to achieve the fair dealing and fair accountability outcomes which are clearly communicated to all FM Operations staff. 
•    Fully accountable and own regulatory audit/inspections on FM Operations in country as well as in offshore service centres 
•    Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters. Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Achieve the outcomes set out in the Bank’s Conduct Principles: Financial Crime Prevention; The Right Environment. 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Provide leadership in country teams to comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements. Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct. Take personal responsibility for understanding the risk and compliance requirements of the role. Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

•    Lead by example by displaying exemplary conduct behaviours and take personal responsibility for: 
o    the conduct of individuals in Markets Business & Client Solutions, ensuring behaviours set out in the Group Code of Conduct are followed. 
o    Markets Business & Client Solutions achieving the outcomes set out in the Conduct Principals and Pillars. 
o    both direct and indirect/dotted line managers are individually accountable to proactively communicate, collaborate and agree on the conduct ratings of employees. 
•    Local regulator prescribed responsibilities
•    Work with local regulators on industry initiatives and provide thought leadership on market practices. 

Key stakeholders
Internal – following individuals & their teams
•    All Departmental Heads, Managers and Officers of the bank covering CCIB, Financial Market, Wealth Management, Financial Controls, Information Technology, PSS, Finance. 
•    Business MLPO
•    Business Continuity Manager
•    All Heads, Managers and Officers of Hub
•    Country Operational Risk
•    Country Compliance
•    Legal
•    Group Internal Audit
•    Country Financial Crime and Risk Committee
•    Business Operational Risk Manager
External - Customer and regulatory

Skills and Experience

•    Data Conversion and Reporting
•    Operational
•    Regulatory Reporting and Filing

Qualifications

•    Strong Managerial and Interpersonal skills and leadership qualities with an ability to supervise teams. 
•    Knowledge of Financial products.
•    Good knowledge of the business practice and standards
•    Good knowledge of the systems used will be an advantage.
•    Fully aware of associated Operational Risks.
•    Knowledge of Local Regulatory related to Financial Market product.
•    Meticulous with a good eye for detail; able to work quickly and accurately.
•    A team player with good interpersonal skills
•    Good writing and presenting skills in English.
•    Proficient in MS Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days).
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.