Job Title Here Experience Director

Title: Settlement Manager
Jakarta, ID
Job Summary
- To process client’s instructions and executed as per standard service agreement with clients.
- Monitor and process reconciliation on the instruction received against processed instructions and follow procedure for any cases.
Strategy
- Ensure we deliver service commitment to client and follow bank and regulation process guideline.
Business
- Ensure all the BAU processing are comply with internal and external policy/regulation
- Manage all day to day activity, clients reporting, regulatory reporting obligations, and clients communications are managed properly.
- Escalation of any improper process, gap or possibility issue for the next day to Head of Settlement unit and other respective unit.
Processes
• To ensure timely settlements of all trades in highest standard of customer services and reliability
including close liaison with local or foreign institutional clients in regard to the status of their trades
both settled and failed trades.
• Liaison with brokers, custodian banks and to avoid losses resulting from possible interest claims,
find and suspension in situations where delays in settlements are due to customers themselves in
line with the provisions of high-quality customer-oriented service.
• To ensure compliances with the regulatory requirements set by the Ministry of Finance,
OJK, The Jakarta Stock Exchange and The Bank's establish procedures.
• To ensure that all shares delivered are in good order to avoid losses to the Bank due to error
omissions of frauds.
• To constantly initiate review and implement cost effective and practical procedures via systematic
analysis, automations and computerisations in order to increase the level of efficiency and
productivity leading to higher profitability.
Key Responsibilities
• To motivate and build teamwork spirit amongst staff to create a conductive working climate and at
the same time monitor their performance
- To ensure timely responsiveness to client's queries.
- To ensure accounting entries are correctly and properly entered into the bank's book
- To ensure order trades with MATCHED status in SECCURE will be send to C-BEST or BI-SSSS or Settlement Agent for settlement.
- To ensure all order trades settled in SECCURE after status in C-BEST or BI-SSSS are SETTLED and for BI-SSSS trades follow with SI-BISSSS reporting.
- To participate in the quality improvement process and contribute towards the ISO Certification
- To fully comply with Group Policy and standards on Money Laundering Prevention.
• To make prompt report of suspicious transaction proposed transaction according to the
documented process on reporting and/or in compliance with local regulatory requirements
• Ensure for scripless transaction which done through KSEI CEBM and RTGS are in total for receive
and delivery against payment
• To ensure all trades instruction are received and processed on a timely basis.
• To ensure that all staff send failed trades and continuously follow up on daily basis
• To ensure shares are received before book closed date (if any corporate announcement
• To ensure timely escalation on issue arise
• To ensure prompt update/report for internal and external parties including MIS and regulatory
reporting
People & Talent
- Responsible to ensure the continuous self-development and also team member with highly skilled and motivated professionals to manage and sustain the long term viability of the business
- Manage team capacity to support business / client.
- Provide assistance in training preparation and maintain training attendance/completion records.
- Monitor completion of mandatory learnings within SSO staff
Risk Management
- Responsible to identifying, assessing, monitoring, controlling and mitigating risk embedded to BAU
Governance
- Responsible to assessing BAU are in line with group directions operating model and also align with local market policy and regulation
Qualifications
- BACHELOR DEGREE
- ENGLISH PROFIENT
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.