JOB SUMMARY

This role is responsible to:

1. Handle day-to-day operational of Transfer Agency of Mutual Fund of which Standard Chartered is appointed as Custodian Bank.
2. Process and monitor instruction from Fund Manager and Selling Agent that appointed by Fund Manager from S-Invest, as well report to S-Invest.
3. Provide and monitor report to external (Fund Manager, Selling Agent and Regulatory) and internal (Fund Accounting)
4. Monitor all the processes in Transfer Agency and manage team on daily basis, on the other hand as a other Team Leader back-up or Line Manager back-up.

RESPONSIBILITIES*

Processes*

• To make sure all transactions from S-Invest on daily basis are processed as stipulated in DOI (Department Operating Instructions)
• To make sure that all subscription money on the subscription date is good fund.
• To make sure that all redemption transactions inputted has adequate units.
• To check and make sure that redemption payment is as per outstanding settlement report and to check the account belongs to the investor itself.
• To authorize vouchers for in house redemption payment, subscription amount to investment account or payment instruction for further redemption payment process to CMS unit.
• To ensure DDB (Daily Deal Board) is checked by PICs (Person in Charges).
• To monitor daily reports submitted to Selling Agent.
• To prepare & submit monthly report for internal and external parties.
• To ensure full compliance of Mutual Fund regulations as issued and amended (from time-to-time) by OJK (Otoritas Jasa Keuangan)
• To act as the backup for Head of Transfer Agent or other officer (Transfer Agent).
• Continually monitor adequacy of operational systems/procedures to ensure that they are appropriate to needs and can cater for increased business volume.
• Continually monitor and review the appropriateness of services and speed of delivery to ensure that they meet the client's expectation and continually improve the quality of services.      
• Managing customer enquiries related to the participating units’ and portfolio transactions and provides administrative and operational support within the bank.
• To fully comply with Group Policy and Standards on Money Laundering Prevention or local regulatory requirements for the prevention of money laundering
• To make prompt report of suspicious transactions or proposed transactions according to the documented process on reporting and/or in compliance with local regulatory requirements
• To constantly provide feedback to Head of Transfer Agent and Head of Fund Services on operational issues and review manpower resources and work assignment, mobilization of staff in relation to workload and prioritization.

Risk Management*

• Where necessary, mitigate and/or escalate risks to appropriate parties
• Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and people leader.
• To ensure full compliance of Mutual Fund regulations as issued and amended (from time-to-time) by OJK (Otoritas Jasa Keuangan).

STAKEHOLDER

Internal:

• Units in Securities Services Operations, including Fund Accounting team.
• Local FCC (Financial Crime Compliance), Ops Risk, Product, Sales, Client Service and Implementation.

External:

• Fund Managers and Selling Agents.
• Central Depository (KSEI/Kustodian Sentral Efek Indonesia).

IDEAL CANDIDATE

• Holds a Bachelor’s degree in Accounting or a related field.
• Has experience as a Transfer Agency professional or in a similar role, preferably with hands-on exposure to handling unit transactions of mutual funds.
• Possesses solid knowledge of mutual fund products.
• Demonstrates proficiency in using Excel spreadsheets for reporting and data management.
• Has foundational knowledge of basic accounting principles.
• Understands relevant system procedures and operational workflows.
• Is proficient in written and spoken English.
• Has prior exposure to leading or supervising a team.
• Is a self-starter with strong initiative and the ability to collaborate effectively with multiple stakeholders.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days).
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.