Job Description
We’re looking for an experienced and forward-thinking Senior Business Risk Manager to lead the Personal Banking (PrB) Risk Management function in Jersey. In this key first-line-of-defence role, you will shape risk culture, strengthen governance, and ensure operational risks across Retail Banking are effectively identified, assessed, and managed.
You’ll act as a trusted partner to senior leaders, drive strong control execution, and support the strategic business agenda while maintaining robust oversight of compliance, conduct, fraud, and operational resilience. This is an exciting opportunity to lead meaningful risk management across a high-profile business platform.
Key Responsibilities
Strategy & Leadership
- Support Group and Europe BRM strategy development and execution.
- Promote a strong risk culture with clear tone and expectations.
- Lead by example, fostering accountability, collaboration, and learning.
Business & Governance
- Lead risk for PrB Jersey, supporting Private Banking’s risk management with BC oversight.
- Oversee governance of key controls: Wealth Management suitability, retail Credit Assurance, CDD, AML, sanctions, cross-border, fraud risk, and data protection.
- Contribute to strategic governance reports (AMEE NRFR, Jersey CRC, PvB NFRF, ERC dashboards, TPRM).
Operational Risk & Controls
- Manage Operational Risk Framework application.
- Ensure controls function properly with prompt issue escalation and fixes.
- Provide SME guidance on operational risk incidents, acting as “front-to-back” risk contact.
- Coordinate with regional/global teams to enhance OR governance.
Processes & Resilience
- Assess critical Retail Banking processes; oversee Private Banking BC Platform risk.
- Manage business continuity with stakeholders.
- Lead retail data analytics to improve insights and decisions.
People & Talent
- Ensure training and supervision for risk-critical roles.
- Promote integrity, performance, and operational excellence culture.
Skills and Qualifications
Skills
- Strong understanding of the Operational Risk Framework (ORF)
- Expertise in Business Risk Management
- Knowledge of Retail Banking products/processes and good understanding of Private Banking.
- Strong awareness of Fraud Risk and Third Party Risk Management
- Experience in Cross Border Risk Management , Business Governance, CDD/KYC, Sanctions and Regulatory Compliance Risk Assurance
- Good understanding of wealth management products, sales suitability, and appropriateness
- Background in wealth management risk and control, regulatory compliance risk assurance operational risk, fraud risk, credit risk, or audit is highly beneficial
Qualifications
- University degree preferred (not mandatory)
- Extensive experience in banking, with significant exposure to risk, controls, or operational governance
- Strong stakeholder management, analytical thinking, and communication skills
- Ability to operate confidently across complex risk environments
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
