Job Summary

The Fraud Risk Management analyst undertakes to handle all fraud and fraud related incidents and ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Banking segment.

Key Responsibilities

• Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Banking segment. 
• Assist Risk Management and Compliance teams in administering all aspects of Customer Due Diligence (CDD) and Anti-Money Laundering (AML)
• guidelines, and in upholding policies and standards of the Bank.
• Develop effective fraud risk management strategies and timely deploy these strategies across products and channels.
• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.
• Continuously improve the operational efficiency and effectiveness of fraud risk management processes.
• Ensure effective recovery tracking process in place in the country.
• Follow rigorous expense management discipline and enhance capacity planning, forecasting and cost reporting processes.
• Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite.
• Ensure to remain alert to the risk of money laundering and assist in the Bank efforts in combating it by adhering to the key principles in relation to:Identifying your customer, Suspicious Activity Reporting (SAR), safeguarding records and not disclosing suspicions to customers.

Skills and Experience

• A solid comprehension of the local market and Retail Banking business
• Strong analytical capabilities.
• Excellent interpersonal skills.
• Effective communication skills.
• Proficient in risk management (operationl & reputational)
• Collaborative skills.
• Ability to manage conduct

Qualifications

• Undergraduate University Degree
• Certified Fraud Examiner (CFE) certification is an advantage 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.