Job Summary

Development and implementation of business strategies to deliver performance and growth targets of the branch and WRB Business
•    Responsible for branch growth & profitability.
•    Ensure compliance of execution of sales, service & transaction processing in line with Group policies.
•    Optimize branch P&L and balance sheet performance as well as other financial KPIs.

Strategy
•    Responsible for branch growth and profitability month on month for the region.
•    Ensure compliance of execution of sales, service & transaction processing in line with Group policies.

Business
•    Optimize branch P&L and balance sheet performance as well as other financial KPIs.
•    Oversee execution of training & development curriculum including certification, empowerment rules, rewards & recognition programs and career paths for branch staff.
•    Responsible for branch staff performance metrics and balanced score card.

Key Responsibilities

Processes
•    Monitor and ensure that all branch Key Performance indicators are achieved.
•    Check and authorise internally raised entries in accordance with Delegated Authority.

People & Talent
•    Ensure high quality, knowledgeable service levels in branches to exceed customer expectations
•    Build motivated, committed and focused Branch team, consistently delivering creative, precise and customer focused service.
•    Identification and development of talent within the branch.
•    Build motivated, committed and focused front and back office teams, consistently delivering creative, precise and customer focused service.

Risk Management
•    Fully comply with all group policies, operational risk management procedures, KCSA & GIA to achieve satisfactory grades on local & Group Audits.
•    Review & sign reconciliations of the branch suspense accounts, cash reconciliations on a daily basis.
•    Review reports as per distribution list
 

Skills and Experience

Governance
•    Fully comply with all group policies, operational risk management procedures, KCSA & GIA to achieve satisfactory grades on local & Group Audits.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 

 

Qualifications

• University Degree
• Communication skills    
• People management skills    
• Problem solving skills    
• Collaborative skills    
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.