Job Summary

Key Responsibilities

• Support the branch strategy by maintaining strong risk, assurance, and governance oversight in partnership with the Head of Risk and Control and branch management team.
• Maintain governance and assurance over key processes, including Anti-Money Laundering, sanctions checks, protection of Bank and client information, and safeguarding of assets.
• Review branch processes to ensure appropriate controls and governance are in place for new and existing initiatives.
• Provide input into global process and control design, ensuring local requirements are considered while remaining aligned to Group standards.
• Facilitate effective management of operational risk across the branch in line with internal policies, external laws, and regulatory requirements.
• Support the implementation and embedding of the Enterprise Risk Management Framework across branch activities.
• Monitor and help minimise operational losses, control issues, and risk matters, ensuring appropriate follow-up and resolution.
• Coordinate governance forums, operational risk reviews, regulatory audits, inspections, and related submissions for the branch.
• Work with process owners to ensure products, processes, data remediation plans, and Customer Due Diligence governance requirements are fit for purpose and compliant.
• Demonstrate exemplary conduct, uphold the Group Code of Conduct, and proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.

Skills and Experience

• Strong experience in operational risk management, governance, assurance, controls, and regulatory compliance.
• Good understanding of branch operations, process governance, risk frameworks, audit management, and control standards.
• Ability to work with senior stakeholders, process owners, risk framework owners, functional partners, auditors, and regulators.
• Strong judgement, decision-making, and ability to manage ambiguity in a changing business environment.
• Demonstrated ability to collaborate, build trust, drive accountability, and maintain a client-focused approach.
• Technical strength in business facilitation, change management, frontline risk management, business governance and support, and business strategy.

Qualifications

• Bachelors Degree in a related discipline
• Professional certifications in Risk Management, Compliance, Audit, Governance, or related fields are an added advantage.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.