Job Summary

Pakistan Data Centre currently processing daily end of day and related processes for core banking and allied applications including housekeeping & backups. 

Key Responsibilities

• End to end service delivery, shift activities, and communications to business and operations.
• All routine jobs including End of Day, End of Month and End of Year processes activities are carried out as per defined process checklist within agreed service hours.
• To ensure that all systems backups are taken as per schedule and logs are checked and maintained properly.
• To ensure that all system backup and restorations at DR site are conducted as per schedule and within given time.
• Media policy to follow for handling, transporting to off-site location, retention & secure management of backup tapes.
• KCSA and KRI must maintained and audit risk items to be addressed timely.
• All routine reports and downloads dispatched to units/departments within allocated time and as per process defined into daily checklist. 
• Data Centre physical and environmental security must be followed with reference of Group Information Security policy (GIS) to compliance.
• Ensure that the environment condition and requirement for the hardware and allied equipment’s and structure are met in accordance with recommended specifications as per SCB Global Engineering Specifications.
• All critical and sensitive documents, keys must be kept into fireproof safe. 
• Closely monitor change management to determine impact of proposed change in hardware or software into system and service to user.
• Timely escalate system related problem when observed to certain levels as per problem escalation matrix. Assist support staff to diagnose and re-solve problems.  
• Timely respond upon all periodic group related information and updates. 
• Involve into BCP/DR as and when scheduled
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.