Job Summary

This position entails the creation and execution of strategic account plans that align with the objectives of Islamic Banking and Corporate Investment Banking, aimed at achieving business and revenue goals. It involves identifying customer needs and crafting Shariah-compliant solutions, ensuring adherence to regulatory requirements, managing credit and risk within the portfolio, and collaborating on product development to boost sales and uncover new market opportunities.

Key Responsibilities

• Ensure good Islamic Product sales, achieving or exceeding profitability targets through successful client engagement.

• Manage and grow both sides of the balance sheet, increasing non-funded income by managing and deepening existing Islamic Banking relationships and developing new ones to meet or exceed targets for Islamic Financing, trade, cash, and Global market products in the Central North region.

• Manage Islamic projects within approved methodology, time, scale, and budget, meeting Islamic Group standards from a business perspective.

• Conduct market research to identify new Islamic Products and business opportunities, supporting growth in Financing, Cash, and Trade revenues in line with overall Corporate and Institutional Banking/Commercial Banking strategy.

• Responsible for Islamic Product sales, volume growth, and meeting revenue goals in the candidate’s client portfolio as specified in the annual objectives.

• Understand customers’ businesses and anticipate their requirements through a consultative selling process. Match customer needs with Islamic Product capabilities and present quality tailor-made proposals.

• Identify prospective Islamic Product sale opportunities from existing customers, review industry data sources to identify new customers, and provide strategic direction to Relationship Managers, Transaction Banking Sales, Financial Markets/Global Markets, Corporate Finance, and other sales staff. Incorporate Islamic Product selling in account-planning sessions.

• Monitor market and competitor activity to ensure new Islamic business opportunities are not overlooked and market share is not eroded.

• Maintain customer contact and build relationships to understand customer needs and issues. Ensure targeted levels of Islamic business volumes/revenue from existing customers and incremental revenue through new opportunities.

• Understand trends affecting customers’ and prospects’ businesses and present Shariah Compliant solutions to them. Develop Islamic business proposals.

• Identify opportunities for cross-selling by understanding client needs and leveraging a robust Islamic product suite.

• Oversee customer service issues and closely interact with all support teams, including Local Processing Unit, Customer Relationship Center, and Trade Operations, to ensure effective service levels for Islamic Banking.

• Ensure smooth mandate implementation and adherence to high levels of service quality

Skills and Experience

• Client Relationship Management
• Selling / Cross-selling / Customer Acquisition
• Asset & Liability Management
• Marketing Strategy and Positioning
• Knowledge of Product Line and Product Design and Development
• Stakeholder Management
• Minimum of 6 years of relevant experience, certifications in Islamic Banking and Finance would be preferred.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.