Job Summary

Manage and Plan network operations, ensuring they met organizational requirements for functionality, security, and performance. Analyse the business needs, recommend, and implement the solutions.

Key Responsibilities

•    Develop and execute network strategies aligned with organizational goals.
•    Lead and manage a team of network professionals, ensuring efficient collaboration and skill development.
•    Plan and design robust and scalable network architectures to support business requirement.
•    Oversee the implementation of network solutions, ensuring they meet security and performance standards.
•    Address complex network issues, conduct root cause analysis and implement solutions to ensure network reliability.
•    Collaborate with vendors for network equipment, services and support, negotiating contracts and ensuring service level agreements are met.
•    Implement and monitor network security measures to safeguard against cyber threats and unauthorised access.
•    Establish and enforce network policies and procedures to ensure compliance and security.
•    Work closely with other departments to understand their network needs and align solutions accordingly.
•    Stay updated on industry trends and emerging technologies to recommend and implement relevant advancements in network infrastructures.
•    Manage operationally and troubleshooting of the Bank enterprise LAN/WAN/MAN networks and be responsible to the operation of in-country LAN/WAN/MAN networks.
•    Manage network throughput analysis, and capacity planning for the Bank networks.
•    Interfacing with engineering and stakeholder team balancing conformance to engineering standard against project requirement.  
•    Develop influential and trustworthy working relationships with other technology and business peers to achieve performance objectives. This should be aimed at improving team efficiency in performing their work
•    To manage external vendors that provide the Bank with solutions and ensure that they can deliver the Service Level Agreement the Bank has agreed with. 
•    Service Management of Network Managed Services
•    To ensure processes, guidelines and procedures are in place and enforced for quality in installation, running, operating and support of the Bank networks.  To review & fine-tune the existing processes, guidelines, and procedures by comparing with the industry best practise.
•    To evaluate the technology solutions delivered by business and Information Security and develop the acceptance criteria and process for the operability and supportability of the solutions.
•    To ensure that technical solutions proposed satisfy both the immediate and long-term needs of the business, and ensure adherence with the Group’s technical and security standards in all aspects of the team’s activities.
•    To manage the network solutions in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster and to coordinate and to conduct network switching for the disaster recovery and business continuity plan exercises to those systems/infrastructures twice a year as per audit requirement.
•    To ensure that existing and new systems conform to Bank networking standards.
•    To assist IT Managers / Technology Team  by providing necessary information and providing solutions and implement the agreed audit findings actions for internal and external audits.
•    To assist IT Managers by providing necessary information for annual budgeting purpose on the aspects of network resources, equipment and services procurement and maintenance. 
•    To look after Network outsourcing and manage outsourced workers to run smooth network.
•    Immediately update line manager and then higher up in case of critical situation or high severity incident occurs.
•    Keep line manager and then higher up updated at regular intervals about progress with resolution of the incident and task.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.