Job Summary

Responsibilities related to the delivery of business and / or financial objectives, for example, Awareness and understanding of the wider business, economic and market environment

Key Responsibilities

• Business development, through typical activities like; Formulating, implementing/monitoring of future strategies, sales plans, and activities to acquire new customers as well as deepen existing relationships, and aligning these with the business goals
• Manages a team of Relationship Managers, Priority and Client Service Managers, Affluent by leading, directing, coaching, and managing the team assigned.
• Responsible for team targets by driving profitable revenue and volume growth from their portfolio with a focus on deepening of existing customer relationships and cross sell thereby improving market and customer share of wallet with the Bank.
• To follow up with RMs for CEMS leads/opportunities consumption
• Directional sing the sales effort through development and execution of structured sales plans based on sound knowledge of market variables and customer needs.
• Spearhead efforts for marketing new relationships
• Responsible for managing the RMs so they can drive productivity and ensure KPI’s are met.
• Ensure outreach to maximum Affluent Clients
• Answer compliance related clients queries in a timely manner

Skills and Experience

1. Market knowledge: Have experience of dealing with high end clients
2. Strong analytical skills and ability to influence clients.
3. Excellent interpersonal and persuasive skills
4. Understanding of regulatory governance framework
5. Banking training / Role specific training which are mandatory and developmental including:

1. Risk management framework

2. KYC/ AML/ CDD/ WMP training

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.