Job Summary

Perform timely review of customer profiles and related Anti Money Laundering (AML)/Counter Terrorist Financing (CTF) risks. Follow the Group and Country Client Due Diligence (CDD) policies and processes to manage risks. Assess risks from various perspectives and escalate issues promptly and ensure quick remediation or cessation of activities. Conduct enhanced due diligence on new and existing medium/higher risk clients. Review or escalate new/emerging risk areas, including adverse media/sanctions review for all clients and Group Sensitive Clients. 

RESPONSIBILITIES
•    Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
•    Assess risks arising from products / segments / geographies / customers / transactions.
•    Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
•    Undertake enhanced due diligence on new and existing medium/higher risk 
•    Review and/ or escalate new or emerging areas of risks for all clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
•    Timely review of customer’s profile and related risk in relation to AML/CFT matter
•    Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
•    Escalation point for generic procedure related enquiries.
•    Manage escalations on issues requiring additional assessment and controls.
•    For Audit (Internal & external), manage checks, queries and any other information requested by auditors. 
•    Review and manage monthly assurance check and complete submission on time.
•    Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Processes
•    Know Your Customer/CDD Account Opening and Periodic/ Trigger Review/ Transaction Referral

Align with Wealth and Retail Banking strategies

People & Talent
•    Build appropriate culture and values. Set appropriate tone and expectations from team and work in collaboration with risk and control partners.

Risk Management
•    Execution of responsibility for identifying, assessing, monitoring, and mitigating financial crime risk, sanctions risk and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance
•    Ensure the CDD processes are followed as per Group and Local requirement.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles 

Key Stakeholders
•    Retail Relationship/ Branch Managers
•    Retail Compliance Team 
•    Financial Crime Compliance Unit, Financial Crime Surveillance Operation

Our Ideal Candidate
•    Ability to prioritise, escalate and share 
•    Analytical strength – to spot emerging risks, in particular forward-looking industry trends. 
•    Gravitas and communication – to engage with Relationship Managers, Clients and Management alike, have the ability to challenge in a constructive manner. 
•    Collaborative – to work in partnership with stakeholders to ‘get things done’, fulfilling the Job Purpose.

Qualification, knowledge, and skills 
•    Master's degree or equivalent in relavant discipline
•    Strong communication skills 
•    Attention to detail 
•    Able to manage a diverse workload, balancing priorities and meeting firm pre-agreed deadlines. 
•    Collaborative working 
•    A proactive and flexible approach to problem-solving 

Experience     
•    Knowledge of internal operating procedures of CDD Operations is an advantage
•    Knowledge and experience working in bank's system being used by the unit  is an advantage
•    Very good knowledge of  Anti Money Laundering Policy of the Bank.
•    Team players with good communication, interpersonal and problem-solving skills.
•    Very good knowledge of Central Bank regulations.
•    Able to work under pressure and tight deadlines 
•    Ability to work with nil or bare minimum supervision.
•    Well organized, able to multi-task and balance competing demands.

Languages - English and Nepali (both oral and written)

Role Specific Technical Competencies
•    MS Office

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.