JOB SUMMARY
•    To process retail loans including credit card, approved by the credit.
•    To process transactions related to management of Retail loans and credit card.
•    To maintain relevant controls and procedures.
•    To ensure that the established service standards are met. 
•    To provide administrative support to Manager /Head-Financial management on retail loans products.
•    To maintain a positive working relationship with personnel of the other units of the department. 
•    Living the valued behaviour, compliance of local and group policies and group code of conduct.
•    To process the batches from recovery teams.
•    To process the a/c closure, CASBA jobs and Standing order requests.
•    To have the good knowledge of excel & transaction posting debit and credit jobs.

•    To maintain all required controls and procedures

Strategy
•    To align role and delivery as per Wealth and Retail Banking strategy.

Business
•    Wealth and Retail Banking, Nepal

Processes
•    Banking Operations Control Register , Job Related to Local Regulatory processes  

Risk Management
•    Execution responsibility for identifying, assessing, monitoring, controlling and mitigating financial crime risk, sanctions risk and reputational risks to the Group. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them

Governance
•    Ensure the relevant processes are followed as per Group and Local requirement. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Branch Managers, Branch Staffs, Relationship Managers, Client Care Center, Client Experience 

Qualifications

•    Bachelor’s degree in management with knowledge of accounting, MIS and documentation. 
•    Strong communication skills 
•    Excellent attention to detail 
•    Able to manage a diverse workload, balancing priorities and meeting firm pre-agreed deadlines 
•    Collaborative working 
•    A proactive and flexible approach to problem-solving 
Role Specific Technical Competencies
•    Analytical
•    Communication
•    Interpersonal
•    Service Delivery & Operations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.