Job Title Here Experience Director

Title: Associate Director, Regulatory Identification Unit Cluster
Kuala Lumpur, MY
Job Summary
Leading a team to support managing regulatory change activities in countries within RIU scope. Understanding the Bank’s Risk Taxonomy, Bank Policies and Standards, the impact regulatory developments have on these, lead a team performing high level applicability assessments of regulatory developments on the Bank and allocating these to the correct impacted stakeholders through a workflow tool or manual process. Coordinating across all RIU clusters of countries to ensure process efficiency and effectiveness. Supporting the RIU Director in executing strategic initiatives and achieving RIU objectives.
Key Responsibilities
• This is a newly created role for 2025 within the Risk and Conduct, Financial Crime and Compliance (“CFCC”) COO team as an Associate Director, Regulatory Identification Unit reporting to Director, Regulatory Identification Unit (RIU).
• The RIU’s mandate is to provide centralized horizon scanning for Risk and CFCC regulatory developments and changes, and initial curation of regulatory content to RCT, Policy Owners/Standard Owners and Country CFCC Teams, for an agreed list of key regulatory authorities for countries within RIU scope.
• The Associate Director, RIU has accountable oversight of the day-to-day operation of the RIU, management of operational performance and resolution of issues as required. This role holder is responsible for coordination of RIU operations across all clusters of countries within the RIU scope.
• They also work closely with the GPO delegates on the ongoing refinement of the horizon scanning process and system.
• In accordance with the Risk and CFCC regulatory change target-state and remediation, the responsibilities of this role is to support Director, Regulatory Identification Unit to implement the strategy, define the process and operating model across relevant frameworks and RIU improvement initiatives to develop effective solutions and maximize operational effectiveness.
• This is a new role being created and the role and responsibilities may evolve as and when the tools/process mature.
• This role is expected to adopt effective agile process of managing the RIU
• This role holder MUST have the ability to work independently and manage multiple priorities
Strategy
• Collaborate with and support the Director, RIU in managing the delivery of the BAU Process and Controls of the RIU.
• Ensure alignment and clear communication throughout the delivery of work assigned as part of Reg to Policy initiatives
• RIU goals and strategic tasks are communicated and cascaded to team members in their area of responsibility.
Business
• Identify external regulatory change and changes to the Bank’s business model on a timely basis to ensure the right stakeholders are able to act on the changes.
• Oversee RIU Managers and management of the team’s operational performance and resolution of issues as required.
• Act as a key contact point for relevant RIU matters
Processes
• Lead a team of RIU Managers to perform horizon scanning and initial curation of regulatory content published by key regulatory authorities
• Guides RIU Managers in assigning Principal Risk Type (‘’PRT’’) and Risk Sub-Type (‘’RST’’) for the publications deemed as applicable to SCB and assigns a priority based on regulatory authority and publication type
• Identifying and assess all laws, rules and regulations to which SCB is subject, across its key PRTs with the aid of a vendor product
• Support RIU Manager to disseminate necessary assessment and impact information by assigning and recording ownership of regulatory publications using an agreed allocation matrix
• Coordinating RIU operations across all clusters in the RIU scope and delivery of BAU in driving operating efficiency and effectiveness
• Responsible for ongoing refinement of horizon scanning process in response to stakeholder and user feedback
• Maintain, agree and drives periodic review of exceptions as part of Service Level Agreement (‘’SLA’’) & RIU Memorandum of Understanding (MoU) to ensure continued accuracy.
• Review and resolve allocation disputes and the disputes that arises from day-to-day activities
• Escalating significant risks and issues to the Director, RIU.
• Support Director RIU to report significant regulations and overdue regulations to country risk committees
People & Talent
• Uphold and reinforce the independence of the Risk and CFCC function from those whose primary responsibility is to maximize short term revenues and profits.
• Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Promote the culture and practice of Risk and CFCC standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
• Responsible for building a culture of good conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Group. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
Risk Management
• In addition to the core risk management responsibilities of the role set out above, the role holder must act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated to management and through the relevant committees.
• Escalating serious regulatory breaches or where risk appetite has been breached to senior management for regulatory notification as appropriate.
• Ensuring proactive and timely dissemination of regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
Governance
• The role holder will support Director, RIU to provision and construction of meaningful aggregated MI / analytics for regulatory identification, horizon scanning, dissemination visibility, implementation, insights and proactive decision making.
• Ensure appropriate and timely escalations occur to the relevant governance committees (RCOF, GNFRC, Regional and Country Business Risk Committees)
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Group. This includes understanding and ensuring compliance with, in the letter and the spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve relevant risk matters.
• Lead on relevant CFCC Outreach priorities.
Key stakeholders
• Risk and CFCC Regulatory Change Team
• Risk and CFCC Risk Owners and Policy Owners
• Risk and CFCC Advisory
• Global Head, Risk Services, Risk and CFCC
• Technology & Innovation
Skills and Experience
• Minimum of 8 - 12 years of experience within Banking or Financial Services
• Knowledge in Risk management, Regulatory Compliance is required
• Experience in managing complex project and stakeholders
• Knowledge of regulatory identification and change management requirements
• Understanding of agile ways of working and delivering transformation
• Strong data management, analytical and MI design and production skills
• Strong interpersonal, relationship building, and influencing abilities
• Ability to collaborate and work dynamically across a broad range of stakeholders
• Ability to manage geographically dispersed stakeholder base with multi-cultural awareness and sensitivity
• Multi-lingual capability (a good to have)
• Highly disciplined and structured with an outcome orientated mindset and approach
• Exemplary integrity, ethics, independent and resilience
• Has experience in managing individuals and teams in operational and project environments
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.