Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Director, CFCR Advisory

35102

Kuala Lumpur, MY

Business Support, Management & Efficiency
Regular Employee
Office - Full Time
18 Jul 2025

Job Summary

Responsible for supporting the Head, CFCR Advisory in various aspects of Advisory; Regulatory liaison; ensuring compliance with regulatory obligations; and Internal Review Management. This includes activities within the risks owned by the CFCR function which are hubbed or outsourced and for the avoidance of doubt, includes those risks relating to Financial Crime Risk (i.e. Anti-Money Laundering Risk, Sanctions Risk, Anti-Bribery & Corruption Risk and Fraud Risk).

RESPONSIBILITIES
Refer to myHR for guidance for each section below.

Strategy
·    To help the Bank meet its commitment of being "Here for Good" by building a sustainable framework that 
places CFCR best practice standards, at the forefront of the Bank's agenda.
·    Support the implementation of the vision, strategy, direction and leadership for CFCR Advisory team, consistent with Country Head, CFCR vision and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.
·    Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to Advisory CFCR’s Priorities.
·    As an independent second line risk control function, execute the relevant aspects of the CFCR frameworks through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group’s business.
·    Promote the culture and practice of compliance with CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
·    Collaborate with the rest of the CFCR Management Team to achieve common platforms and work plans, implementing a One Bank approach covering all Clients.
·    Input to Country Business operating model design of relevant CFCR and business processes.


Business
·    Execute the relevant aspects of the Compliance, Conduct and Financial Crime Principal Risk Types through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's businesses.
·    Deliver timely responses and escalation of risks and issues where the management tolerance is exceeded.
·    Supporting the management of regulatory relationships with all of the Bank’s regulators, whose rules the Bank is subject to and ensure key changes (to laws, rules, regulations) and communicated and cascaded in coordination with group communications.
·    Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to the business performance scorecard.
·    Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCR outcomes. This includes providing CDD related approvals as required under the Group CDD Procedures, as well as review any decisions to exit or retain clients in the business.
·    Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
·    Maintain constructive and effective stakeholder relationships with the relevant business and supporting 
functions, and assist the Country Head, CFCR to interface with and support all key stakeholders.

·    Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
·    Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCR risk mitigation.
·    Support the resolution of competing requirements between regulations specific to businesses (i.e. between AML regulations and data privacy/bank secrecy or information security regulations.)
·    Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance, financial crime, and conduct risk mitigation.
·    Promoting the culture and practice of global standards to the business, while managing local requirements.

·    Be a ‘trusted advisor’ to the business and provide timely advice to ensure compliance with all relevant laws and regulations.
·    Proactively support and challenge the business and other functions to exhibit appropriate conduct, comply with regulatory and CFCR requirements and strive to achieve fair outcome for the Bank’s clients.
·    Provide advice, analysis (and challenge when appropriate) in relation to the business including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.

 

Processes

·    The role holder is not responsible for CFCR first line processes unless specifically delegated by and/or agreed with the group process owner. This includes CFCR processes operated to manage risks in business such as name screening or transaction monitoring.
·    The role holder is not responsible to ensure that Business and CFCR process owners agree their respective handoffs, which ought to be documented in a service level agreement. However, consistent with the advisory second line responsibilities under the ERMF, the role holder is responsible to ensure that in the absence of an agreement or if responsibilities are poorly executed, the risks inherent in business are addressed in line with the ERMF.
·    Provide governance and oversight over the implementation of CFCR related policies and standards relevant to business, including collaborating with the Country Head, FCC in the  preparation of gap analysis for FCC policies or standards, and reviewing segment-specific deviations to such policies and standards. The segment’s application of any FCC deviations needs to be endorsed by Country Head, FCC.
·    Develop and maintain effective policies/processes/DOIs (including training, advice and support) to address CFCR risks across business, aligning with Group and relevant regulatory requirements. Risk of potential non¬compliance with FCC laws or regulations should be escalated to the Country Head, FCC.
·    Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies and standards (including meeting regulatory obligations and maintaining high standards of conduct).

People & Talent

·    Build the appropriate culture and values. Work in collaboration with risk and control partners.
·    Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
·    Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
·    Attend ongoing training and development to ensure that I am competent, suitably skilled and qualified for my roles.
·    Support migration of skill, knowledge, best practice and lesson learned across the network between CFCR Advisory colleagues especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to business.

Governance
·    Ensure swift remediation of regulatory breaches in business.
·    Attend and represent CFCR in the relevant forums.
·    Provide relevant reports to senior management and governance/risk committees/forums.
·    Ensure appropriate product governance measures are in place for business so that product approval documents reflect all relevant regulatory requirements.
·    Propose control effectiveness and efficiency improvements and simplifications to business where appropriate.
·    Ensure the end-to-end life cycle of audit, assurance and regulatory reviews in business is managed appropriately, including tracking, remediation and preparing lessons learned from such reviews.
·    Within the Group's Enterprise Risk Management Framework, establish and maintain appropriate risk based CFCR framework for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across business.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

•    Business and Functions, regulators.

 

Other Responsibilities
Embed Here for good and Group’s brand and values in Malaysia. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); NA

Skills and Experience

CFCR Policies and Standards
CFCR Advisory
CFCR Review and CFCR Assurance
Surveillance (including Screening and Monitoring)
Investigations
CFCR Risk Assessment
Regulatory Liaison

Qualifications

EDUCATION     TERTIARY EDUCATION
TRAINING     COMPLIANCE
LANGUAGES     ENGLISH AND BAHASA MELAYU

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
35102