Job Summary

We are seeking an experienced regulatory compliance professional to join our Compliance, Financial Crime and Conduct Risk (CFCR) function as Director, Regulatory Conduct Risk & Oversight. This role is responsible for providing regulatory advisory, governance oversight, regulatory engagement, compliance monitoring, and internal review management.

Key Responsibilities

• Lead and maintain effective relationships with regulatory authorities, ensuring proactive engagement and alignment with regulatory expectations.

• Support the development and execution of the country CFCR strategy, governance framework, and regulatory oversight agenda.

• Provide expert guidance on regulatory requirements, emerging regulatory developments, and compliance obligations impacting the Bank’s operations.

• Coordinate regulatory reviews, examinations, surveys, and inspections, including preparation of responses and management of stakeholder engagement.

• Oversee the implementation and monitoring of CFCR policies, procedures, standards, and regulatory commitments.

• Monitor regulatory risk trends, identify emerging issues, and drive appropriate mitigation and remediation actions.

• Support governance forums, risk committees, and senior management reporting through insightful analysis and reporting of regulatory and conduct risk matters.

• Manage compliance-related reporting obligations and ensure timely escalation of significant risks, issues, and regulatory breaches.

• Provide oversight of risk assessments, control frameworks, assurance activities, audit actions, and regulatory remediation programmes.

• Coordinate conduct risk management activities, action tracking, governance reporting, and stakeholder engagement across the organisation.

• Promote a strong culture of ethics, integrity, compliance, and risk awareness while fostering collaboration across business and functional teams.

•    Assist in key change programmes and projects for Country CFCR
•    Support workplans specific to Country CFCR projects/ initiatives, and communicate the same to stakeholders in a regular, timely fashion to inform and seek inputs.
•    Provide CFCR governance support to Risk, including coordination of regulatory and conduct-related matters, action tracking and escalation of key issues or dependencies
•    Coordinate conduct risk management activities, including monitoring of conduct risk themes, governance reporting, stakeholder engagement and follow-up on agreed actions.
•    Prepare and coordinate governance reporting for functional governance forums and ERC, including consolidation of inputs, quality review and timely escalation of material matters.
•    Perform first-level review of outputs prepared by 1st Line to ensure completeness, accuracy, timeliness and alignment with CFCR Malaysia requirements before review by the B4 role or relevant accountable owner.
•    As applicable oversee activities managed under relevant GBS teams. 

Qualifications and Skills

• Degree qualification in a relevant discipline.

• Strong experience in regulatory compliance, conduct risk, risk management, or regulatory affairs within the banking or financial services industry.

• Sound understanding of banking regulations, regulatory expectations, governance frameworks, and risk management practices.

• Proven ability to engage with regulators, senior stakeholders, and cross-functional teams.

• Strong analytical, problem-solving, communication, and stakeholder management skills.

• Experience managing regulatory examinations, audits, remediation programmes, and governance reporting.

• Relevant professional certifications in regulatory compliance or risk management are preferred.

• Membership with professional bodies such as AICB and commitment to continuous professional development is advantageous.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.