Job Summary

•    The Technology & Operations (T&O) Risk & Governance (R&G) leads the risk management, control capabilities and governance across Technology & Operations (T&O) and seeks to manage the risks in a more consistent and effective manner. This team has both dedicated, client-centric R&G expertise to drive proactive risk identification and remediation outcomes for critical domain areas across T&O and also specialized capabilities to provide clearer and streamlined risk management support, ensuring that our risks are governed, assessed, mitigated, and reported in a consistent manner.

•    Within this team, the Director, Risk Transformation and Reporting role is responsible for supporting the Head, Risk Transformation and Reporting in leading and driving the Risk & Governance digitization efforts, with specific emphasis on automating the Bank’s controls at source and automating our control testing. In addition, they will be responsible for supporting the digitization and automation of Risk and Governance reporting for T&O MT and senior leaders including developing and designing self-service tooling, managing insights and establishing telemetry and leading indicators of the organization's metric health. The role will work closely with all the three lines of defense to ensure the Bank's risk management framework is automated, robust, efficient, and aligned with our strategic objectives.

Key Responsibilities

Strategy
The role is responsible to do the following:
•    Support the Head, Transformation and Reporting in implementing the T&O Risk Transformation agenda, aimed at increased regulatory compliance, automation and digitization of T&O Risk and Governance
•    Help design the strategic roadmap for T&O Risk and Governance Transformation and help lead the implementation  
•    Support the Head, Transformation and Reporting in managing the T&O Risk and Governance Transformation portfolio comprising of multiple, specialized Initiatives aimed to address specific area of concern and lead by individual Accountable Executives (MTs)
•    Track to ensure the discrete Initiatives are properly interlinked in terms of key deliverables, benefits, milestones, financials and resourcing, to ensure the Initiatives move in tandem and advance the overall T&O Risk and Governance Transformation agenda
•    Track progress of T&O Risk and Governance’s transformational Initiatives including key milestones, benefits, resourcing, financials and risks and issues, help ensure proper reporting to senior stakeholders within and outside of T&O Risk and Governance 
•    Represent T&O Risk and Governance in working groups of pan-Bank programs advancing the Bank’s transformational agenda, to ensure T&O Risk and Governance views and interests are embedded in these programs, and T&O Risk and Governance expertise is available to solve the Bank’s problems
•    Help the Head, Transformation and Reporting ensure the pan-Bank programs relevant to T&O Risk and Governance are thoughtfully interfaced with T&O Risk and Governance’s own transformational Initiatives, to ensure synergies and to avoid duplication 
•    Support the Head, Transformation and Reporting in leading collaboration with senior colleagues across all the Three Lines of Defense (Business units, Risk management, and Internal Audit) to ensure T&O Risk and Governance’s transformational Initiatives bring synergies to effectively identify risks, perform risk assessment, and risk mitigation

Processes
The role will:
•    Support the Head, Transformation and Reporting in designing a strategic roadmap for T&O Risk and Governance Transformation and orchestrate the implementation of specific Initiatives aimed to increase regulatory compliance and progress automation and digitization of T&O Risk and Governance processes
•    Track progress of T&O Risk and Governance’s transformational Initiatives including key milestones, benefits, resources, financials, and risks and issues
•    Help design a mechanism to reporting on the progress of T&O Risk and Governance Transformation agenda to senior stakeholders within and outside of T&O Risk and Governance 
•    Actively participate in working groups of select pan-Bank transformation programs relevant to T&O Risk and Governance’s agenda, to ensure the programs leverage Risk and Governance’s expertise to deliver benefits for the Bank, and to ensure the programs are not at cross-purpose with solutions already available in T&O Risk and Governance
•    Help lead collaboration with senior colleagues in other areas of the Bank (e.g., ICS, Resilience, Data, OTCR) to embed regulatory compliance, advance automation and digitization, and transition towards advanced, data-driven, automated approach to maintaining the Bank’s risk posture  
•    Help promote standardization and best practice migration across Initiatives and PRTs 

People & Talent
•    Help enhance collaboration between T&O Risk and Governance’s MTs, who act as Accountable Executive for their transformation Initiatives, and their teams, to ensure programs advance the overall T&O Risk and Governance’s transformational agenda, work in tandem and close cooperation, and effectively leverage scarce financial and human resources 
•    Help enhance collaboration between T&O Risk and Governance and pan-Bank’s strategic programs, to ensure T&O Risk and Governance teams and the pan-Bank strategic program teams are aligned, and work in close cooperation
•    Work in close collaboration with internal stakeholders, risk, and control partners across all functions to effectively embed a strong culture of risk awareness and good conduct

Risk Management
•    Assist the Head, Transformation and Reporting in developing and implementing a comprehensive data-led risk and control strategy that supports the Bank's overall risk management framework.
•    Help monitor and report on the effectiveness of the risk management framework and make recommendations for improvements.
•    Support the Support the Head, Transformation and Reporting in leading the digitization efforts to enhance risk management processes, including the integration of advanced analytics and technology solutions.
•    Collaborate with the three lines of defense (business units, risk management, and internal audit) to ensure effective risk identification, assessment, and mitigation.

Governance
•    Help the Head, Transformation and Reporting champion a strong governance for T&O Risk and Governance’s transformation Initiatives, including strong fiscal governance and proper tracking of key deliverables, milestones, financial and non-financial benefits, and risks and issues
•    Ensure proper portfolio governance T&O Risk and Governance Initiatives, and proper governance of the &O Risk and Governance’s Refinement Forum
•    Support the Head, Transformation and Reporting in in ensuring robust reporting to key stakeholders inside and outside of T&O Risk and Governance
•    Support appropriate oversight and follow-up for resolution of high impact risk and issues

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
•    Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters

Key Stakeholders
•    Head, Transformation and Reporting, T&O Risk & Governance 
•    Global Head, T&O Risk & Governance
•    T&O Risk & Governance MT
•    2LoD OTCR
•    Group Internal Audit 

Other Responsibilities
Embed Here for Good and Group’s brand and values in T&O Risk & Control; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Qualifications

•    10+ years’ experience in Banking, Financial Services or related field 
•    Experience with large-scale transformation initiatives in areas such as risk management, controls and control automation, regulatory compliance, technology and operations desirable 
•    Strong understanding of risk management frameworks and regulatory requirements
•    Excellent analytical, problem-solving, and decision-making skills
•    Good understanding of business processes, risks, threats, internal controls, and experience with complex, multi-stakeholder organizations
•    Strong ability to liaise with all parts of the Bank, including senior security, risk, and business stakeholders
•    Effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers
•    Bachelor’s degree in finance, Business Administration, or a related field. Professional certifications may have an advantage (e.g., PCI ISA, CISA, CISSP, CISM, ITIL, PMP, CSM, CPO).

Skills and Experience

•    Program Management
•    Business Process Design
•    Risk Management  
•    Analytical Thinking
•    Process Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.