Job Summary

As a Director of FI Sales based in Kuala Lumpur, Malaysia, you will be a key player in driving the strategic growth and profitability of our cash management and trade finance portfolios. You will develop and implement sales strategies aligned with the Group's overall business objectives, ensuring deep client engagement and delivering superior service. Your role extends to nurturing client relationships with financial institutions and correspondent banking clients, understanding their business models, and presenting tailored financial solutions that meet their evolving needs. You will be expected to act decisively by leveraging your comprehensive knowledge of cash and trade products, market insights, and competitor landscape to enhance the bank's market share and revenue growth. This role demands a strategic mindset combined with a strong commercial focus, enabling you to influence decision-makers effectively and shape the future direction of our financial products and services

Collaboration with cross-functional teams is critical, as you will work closely with product managers and other stakeholders to identify cross-selling opportunities and innovate customer propositions. Additionally, you will oversee the management of account plans, budget commitments, and ensure adherence to all regulatory and internal governance frameworks. Your contribution will directly impact the bank's positioning as a trusted advisor within the financial industry.

Key Responsibilities

• Lead and execute comprehensive sales strategies targeted at expanding our cash and trade finance portfolios within financial institutions and correspondent banking sectors.
• Maintain and grow robust relationships with key decision-makers, influencers, and implementers, ensuring the delivery of customised solutions aligned with client business needs.
• Oversee the negotiation of pricing terms and contractual arrangements to optimise profitability while safeguarding client satisfaction and long-term partnerships.
• Drive the sales pipeline efficiently, utilizing CRM tools to ensure accurate and timely communication across the sales and servicing teams.
• Collaborate with product managers and internal stakeholders to provide market feedback and contribute to product development and improvement initiatives.
• Identify and capitalise on cross-selling opportunities, enhancing the value delivered to clients across the bank’s network.
• Ensure high standards of client service are consistently maintained, coordinating with service management and operational teams to resolve any post-sales issues effectively.
• Monitor market trends and competitor activities to provide informed insights and maintain the bank’s competitive edge.
• Manage budgetary and account plan commitments diligently, ensuring alignment with strategic objectives and regulatory compliance.

Skills and Experience

• Proficiency in Microsoft Office applications including Excel, PowerPoint, and Word to effectively analyse data and present findings.
• Exceptional communication and presentation skills capable of engaging diverse audiences and influencing key stakeholders.
• Strong negotiation capabilities, able to secure favourable terms while maintaining long-term client relationships.
• Excellent time management and organisational skills to handle multiple priorities and complex deal cycles efficiently.
• Proven ability to build and maintain rapport with clients, fostering trust and loyalty.
• Sound problem-solving skills to anticipate challenges and devise innovative solutions tailored to client situations.
• Capability to multitask in a dynamic environment, balancing strategic initiatives and operational demands.

Qualifications

Education
• A university degree is required, preferably in business, finance, economics, or a related field

Knowledge and Experience
• Over 10 years of banking experience with a strong track record, including at least 5 years specifically working with financial institutions and correspondent banking clients.
• In-depth understanding of cash management and trade finance products and services.
• Demonstrated ability to independently identify opportunities, develop and execute sales strategies, and deliver measurable business results.
• Proficiency in structuring financial solutions and handling related documentation.
• Strong credit analysis and risk assessment skills.
• Experience working effectively within a matrix or networked organisational structure, collaborating across multiple teams and geographies

Skills
• Ability to proactively identify, assess, and address client needs, delivering tailored solutions that create mutual value.
• Skilled at cultivating strong networks within client organisations, influencing key decision-makers and obtaining buy-in.
• Commercially astute with the ability to analyse client requirements and recommend innovative and practical financial products and services

Behaviours
• Committed to being a trusted advisor, positioned as the primary point of contact for strategic trade banking advice.
• Maintains strong credibility and builds lasting relationships with internal and external stakeholders.
• Displays a sharp commercial focus, analytical thinking, consultative and innovative problem-solving approaches, and a results-driven mindset.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.