Job Title Here Experience Director

Title: Lead, Third Party Resolution Strategy & Execution
Kuala Lumpur, MY
Job Summary
• The Third Party Resolution team within Supply Chain Management (SCM) is responsible for ensuring that, from a third-party perspective, the Bank can restructure post a resolution event in line with regulatory requirements.
• This role is crucial for achieving and maintaining this capability by supporting the assessment and enhancement of the Bank’s third-party arrangements as required, and by implementing improvements to the Bank’s underlying capabilities necessary to execute a Group-wide restructure post a resolution event.
• In support of this, the role will actively participate in and support key Group-wide programs including Mitto and Phoenix.
• This role encompasses diverse responsibilities, including managing third parties – both vendors and non-vendors, and IGA separability assessment workstreams within programs, identifying and implementing remediation plans for capability enhancements, senior stakeholder management, workstream planning and execution, and meeting regulatory commitments.
• The ideal candidate will be a seasoned professional with a minimum of 10 years of experience and a strong understanding of the third-party and vendor landscape, resolution planning, and the Bank’s legal entity framework.
RESPONSIBILITIES
Strategy
• Support the identification of capability uplift requirements to enable agile scenario planning and execution, and plan and deliver these within set timelines
• Support the planning and delivery of workstream objectives in line with regulatory expectations and in conjunction with Group strategies that impact the overall restructuring of the Bank
• Support and manage workstreams/projects/changes using the Group’s methodology and successfully deliver the scope with a disciplined approach to change control and agreed timelines
• Ensure the scope, approach, timelines, and other key aspects of the workstreams are documented
• Identify and raise risks, issues, costs, benefits, and scope changes in workstreams
• Support and participate in the creation of financial baselines and tracking of cost actuals in a detailed budget document for submission to PMO and Finance monthly
• Support the capture and review of inputs to manage project expenditure against budget
• Provide inputs and participate in relevant Governance Committees.
Key Responsibilities
Business
• Aware and understand the wider business, legal entity structure, economic, and market environment in which the Group operates
• Engage with external partners as required for the workstreams to create the scope of work, execution methodology, phasing, and milestone plan
• Present clear options and recommendations, facilitate decision-making, and enable key stakeholders to clearly understand risks, outcomes, and trade-offs
• Mitigate the overall delivery risk for the workstreams by working closely with stakeholders
• Support reporting, communications, and engagements to ensure the Bank meets regulatory expectations
• Drive appropriate communication to stakeholders to ensure progress, risks, and issues are communicated in a timely manner.
Processes
• Support the transition of uplifted capabilities successfully to Business-As-Usual (BAU) processes that ensure longevity and periodic renewal of these capabilities and stay updated with requirements and evolving regulations.
• Work along Business and Functional stakeholders to ensure that processes and capabilities that support restructuring are robust and able to support compliance with regulations.
• Demonstrate compliance to Bank’s policies and standards.
People & Talent
• Demonstrate and act as a role model of the Group’s values and culture in the region
• Support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
• Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
Risk Management
• Along with the second line of defence counterparts, identify the principal risk types and underlying processes that get impacted to support a Group-wide restructure.
• Ensure that risk identification and mitigation is an ongoing process, and new risks identified that pose a challenge to programme milestones or to a successful operational execution of a Group-wide restructure are highlighted to senior management and appropriate mitigation strategies identified with relevant stakeholders.
• When required appropriately escalates impediments and blockers to the relevant Governance Forums and ensures ownership by committee members for the mitigating actions.
• Prepares good quality materials for governance meetings, as required
Governance
• When required appropriately escalates impediments and blockers
• Responsible for the delivery of governance reports as required
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Global Head, Third Party Resolution
• Global Head, Resilience
• Global Head, Recovery & Resolution Planning
• Chief Risk Officer, Treasury Risk
• Global Head of Supply Chain Management
• Programme Director, Phoenix
• Programme Manager, Phoenix
• Programme Director, Mitto
• Programme Manager, Mitto
• Key stakeholders from Technology and Operations, Group WRB, CIB, HR, CRES, CABM, Finance and any other Functions
• Stakeholders across the Phoenix programme, Group Resilience
• Stakeholders across the Mitto programme
Skills and Experience
Programme / Project Management
Knowing and understanding bank’s organisation structure, products and policies
Stakeholder Engagement
Communication
Third Party & Vendors understanding
Standard Chartered’s Entity Framework
Resolution Planning
Qualifications
EDUCATION Bachelor’s degree from a reputable university
TRAINING Professional Qualifications/Certifications in areas such as Procurement, Treasury, Finance preferable.
LANGUAGES English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.