Job Summary

• Support Head, Programme Management Office to co-ordinate management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related deliverables.
• Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting.
• Responsible for managing all aspects of a project end-to-end, throughout its lifecycle to the agreed budget, timeframe, and quality according to the Group Change Delivery Standards (CDS) for the function. 
• Manages a complex, large, business and technology project while being responsible for the project delivery governance, including project delivery approvals and/or multiple vendor management. Individual could also be responsible to manage multiple medium-sized projects.

In addition to project related activities, the role holder may assume People Leader’s responsibility for team members.

Key Responsibilities

• Support the Head, Programme Management Office to co-ordinate management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related deliverables
• Work closely with the relevant Business and functional leads / POs and wider set of stakeholders to ensure that the planned changes are in line with the strategic business objectives.
• Manages the project / change using the Group Change Delivery Standards for delivery of the scope with a disciplined approach to change control and agreed timelines.
• Responsible for managing and driving the project delivery, provide direction, setup project governance in line with group standards as well as the CPO / AE expectations in the project.
• Responsible for ensuring that the relevant governance and compliance requirements are met, including processes related to vendor onboarding, Responsible AI, Change Risk Assessment, cloud governance, processes design, and others.
• Responsible to drive and end-to-end delivery of change projects in the domain assigned in an Agile delivery environment 
• Drive and manage change projects while complying to Change Delivery Standards (CDS) assurance framework. Ensure adherence to CDS and governance policies and staff working on the projects are aware and comply.
• Lead and drive change management, able to take calculated risks and seeks continuous improvement. Effectively manage, collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. 
• Support the Group, Region, Country teams on financial management, project planning, overall project governance and various management reporting.
• Establish governance and review Programme documents: PSC/ PgSC ToR, AED/PED, BRD, Project Plans, Closure Report, Change Requests, PSC MoM etc as applicable to meet the highest quality standards. 
• Monthly update of Governance Dashboard and Phase Gate review for project funded initiatives by the Group / Region.
• Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, QPR, Refinement Forums, minutes etc)
• Ensuring project tools ie. Clarity, Azure DevOps is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC.

Skills and Experience

• Country and Business Heads, 
• Technology & Operations (T&O), Functions – Business and Function Heads, 
• Programme & Project stakeholders - Program Manager, Product Owners, Design Lead, Vendor partners
• GBS MT, Leadership team
• Key Functional partners: Technology, HR, Finance, Compliance, Legal and Risk, GBS / GPS Ops.

Qualifications

• Bachelor’s degree from a reputable university
• 12+ years’ of overall work experience in banking field, with proven track record in project / initiative implementation, business analyst skills and getting things done with the flexibility to adapt
• Minimum 10 years’ experience in Project Management preferred within a large international, dynamic organisation.
• Experience with managing Agile and waterfall projects. Project Management accreditation required – PMP / PSM / ITIL / PRINCE2 / Agile.
• Knowledge of Bank’s policies and procedures and key risk areas/risk types such as data quality is a must
• Should be a self-starter who possesses an inquisitive, growth mindset to support, facilitate problem solving and promote innovation in the organization
• Be ‘agile’ and demonstrate a ‘can do’ attitude committed to doing ‘what it takes’ to deliver. 
• Should be able to work independently with stakeholders. Be able to learn quickly, listen, identify problem areas and articulate clearly to stakeholders. 
• Should possess excellent communication and presentation skills; PowerPoint, written and oral
• Should have good hands-on experience on MS Excel and familiar with data management concepts and MI reporting.
• Highly disciplined and structured with an outcome oriented and logical mindset and approach. Should be focused, organised and results-oriented. Possesses good analytical / critical thinking skills
• Ability to prioritise and have good time management skills, as well as having a close attention to detail
• Able to handle multi-tasks, manage time effectively and perform under pressure and able to work at flexible hours.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.