Job Summary

•    Manage and maintain Mainframe MQ and EASI-UPM service delivery, ensuring support SLA’s and service quality requirements are always met.
•    Review and ensure sufficient Mainframe processing capacity is always available.
•    Identify and ensure implementation of application and technology performance improvements.
•    Ensure the Mainframe Security Environment and Systems are stable and secure.
•    Engineering and technical support for Mainframe related products.
•    Provides technical evaluations and analysis of Mainframe related products.
•    Reviews and support Mainframe Risk and Controls requirement.
•    Conducts Mainframe Security, risk and control assessments.
•    Performs actions to address or mitigate risks and vulnerabilities.
•    Participates in enforcement of control security risks and threats.
•    Develop technical solutions to business problems based upon best practices.
•    Develop automation, tooling, reports, utilities, and batch programs.
•    Coordinate with Security Management team to review security proposals and assess technical feasibility.
•    Liaise with Applications teams support staff, providing Mainframe technical support as and where required.
•    Usage of Azure DevOps functions.
 

Key Responsibilities

Strategy
•    Responsible for supporting the 3 to 5 years Mainframe Services Technical, Risk and Control requirement.  
•    Working in partnership with rest of Mainframe Stakeholders to deliver the Business requirement, Country regulatory requirement and SCB Control standards.
•    Work with Application teams, Information Security teams to ensure infrastructure solutions delivered into production meet bank’s standards and are fit for purpose for future cyber-resilience.
•    Influence relevant stakeholders to obtain a consensus where required.
•    Establish and maintain strong strategic partnerships with vendors and service suppliers for the Mainframe technical and security requirement support.
Business
•    Awareness and understanding of the wider business, economic and market environment in which the group operates and the impact upon Mainframe Services
•    Ensure strong collaboration with Application team, Group Information Security teams to ensure Mainframe Services solutions delivered into production meet bank standards.
•    Where appropriate, partner with the broader Mainframe Stakeholders to develop RFIs, oversee product evaluations, co-ordinate product selections, to ensure solution meet bank IT standards for the Mainframe services.
•    Maintenance and support the reports that related to Control requirement.
Processes
•    Be responsible for maintaining front line processes related to Mainframe Technical Services and Control requirement.
•    Continue to evolve and embed best practices in key areas.
•    Consistently measure and assess processes to ensure optimal function.
•    Ensure that Mainframe Services comply with the Technology Operations processes within the Operational Risk Framework. These include but are not limited to, Incident Management, IT Service Continuity Management and Operations Monitoring.
•    Define and refine relevant Mainframe Services specific policies and procedures.
•    Deliver best in class practices and services from the Mainframe Services.

•    Provide technical leadership across the team, with a deep understanding of concepts, principles, and practices on Mainframe Technical and Control requirement.
•    Lead through example and build the appropriate culture and values among Mainframe services.
Risk Management
•    Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Mainframe Services environment.
•    Ensure a full understanding of the risk and control environment within Mainframe Services tat related to the internal and external audit requirement.
•    Ensure robust support procedures are in place and adhere to Group Security Audit policies and locally within countries.
Governance
•    Ensure alignment and execution of all Governance activities for the Mainframe Services.
•    Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the Mainframe Services.
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
•    Willingness to work with any local regulators in an open and cooperative manner for any Mainframe Services related issues.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    WRB
•    CIB 
•    CSS-IAM
•    GIA
•    ICS
 

Our Ideal Candidates should have:-

• 15 years’ experience in Mainframe Large Systems environments.
• 10 years’ in Mainframe Systems Programming roles (not Developer)
• Extensive knowledge of Mainframe Systems, Tools, Utilities and Mainframe programming languages.
• Excellent written and verbal communication with all levels of management
• A team player who enjoys working with people on all level.
• Able to work independently and under pressure to meet tight timeline.
• Excellent communication with strong command in English.
• High learning aptitude, able to learn new products and technology within short timeframe.

Role Specific Technical Competencies

• z/OS, MVS, TSO/ISPF, CICS, JCL, VSAM
• MQ, DB2, IMS, Endevor,
• RACF, zMFA
• Sysview/Omegamon, AbendAid, FileAid, Control-M
• CICS dump analysis (Both Transaction and SVC)
• Capacity Planning
• Performance Tuning

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.