Job Summary

Strategy

•    Operational Continuity in Resolution is a key element of the broader Recovery and Resolution Planning initiative, the G20 Financial Stability Board’s effort to eliminate the problem of “Too Big to Fail” Banks. OCIR & FMI aim to ensure that in a Resolution Scenario, Standard Chartered can run on in an orderly fashion until it’s restructured, without negatively impacting the financial system or the wider economy of the countries we operate in.
•    The purpose of the role is to support actions under Program Phoenix (Services Workstream), on enhancing OCIR capabilities and to support execution of restructuring options for bank. The Services workstream is driving the articulation of services by business / product together with cost of services, service level agreements and operational assets mapped to support these services.

Business
•    Support ongoing compliance with PRA Operational Continuity in Resolution (OCIR) regulations
•    In line with the recent assurance findings completed in 2024, it has been highlighted that the current OCIR database used needs to be enhanced to reflect service definition and granularity for all businesses and functions. To enable the same, a multi-disciplinary team is currently working on broader definition of a services which will define the Service Hierarchy and Description which will reflect current business operations and be clear to the consumer of the service.  
•    Work with broader OCIR team (in KL, Singapore, Hong Kong, Dubai and London) and Country co-ordinators to ensure OCIR Service Catalogue is mapped and continuously updated. The catalogue will be maintained by mapping newly defined service taxonomy to supporting teams, systems, vendors, and operational assets

Key Responsibilities

Processes

•    Work with Service owners of these granular services to ensure that the service mapping to operational assets (Systems (Business Applications) , Vendors, IGAs, Teams, Premises) is validated periodically 
•    Additionally, the individual would also engage closely with the product function of Service catalogue to ensure that catalogue is rightly uplifted to enable mapping, reporting and data taxonomies of the Operational asset mapping in the catalogu

Risk Management
•    Support all control checks approved by Operational Risk Framework (ORF) & Data Quality Management Framework 
•    Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels 
•    Analyse significant risk events as defined by ORF to ensure that all are identified and reported and make risk mitigation recommendations (and/or implement) to relevant stakeholders
•    Inform senior management of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are cease

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Serve as a Director of the Board 
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Qualifications

•    Education: Post Graduate
•    Languages: English 

Skills and Experience

•    Excel
•    Analytical 
•    Quality
•    Risk
•    Stakeholder Management 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.