Job Summary

•    Reporting to the Head, Mortgages, the position requires the incumbent to drive and support business from developers, referrals such as agent & mortgage broker, solicitors and valuers to strengthen the Mortgage Lending Franchise and achieve expected business growth & profitability. 
•    Review, refine, exit, develop & launch new development projects to maximize new sales and market share in chosen segments.
•    Embed a high-performance culture within the Mortgage lending value stream, through robust time bound performance management of project empanelment. 
•    Manage the developers & referrals management end to end and drive new business opportunities 
•    Lead the way by eliminating non- value-added processes within the fulfilment and maintenance activities for mortgage lending business through implementation of multiple process improvement initiatives. 
•    To ensure full compliance with all regulatory and compliance policies and procedures to achieve satisfactory audit grades in local & Group audits.

Key Responsibilities

•    Develop business opportunities through cooperation with developers and referrals network. 
•    Curate new initiatives to improve new sales by leverage on referrals networks
•    Internal sales monitoring for BUC and campaigns if any 
•    Referrals management end to end
•    Developer empanelment and end financing project assessments 
•    Strategic tied up with mortgage alliances to generate more new sales 

Key Measurables
•    BUC sales volumes 
•    Strategic alliances tied up for business growth 
•    Securing presence at developer launches
•    Securing project end financing with major developers

Leadership Effectiveness  
Lead and champion WRB, as a strategic imperative and a critical enabler to business priorities achievements 

Compliance and Control - Ensure appropriate Operational procedures and controls are in place to operate within the Credit and Operational Risk appetite framework to ensure compliance to Internal policies and External Regulations 

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the Malaysia, WRB - Products  to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]  
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Other Responsibilities
Embed Here for good and Group’s brand and values in Malaysia / WRB / Products]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions
•    Having good networking skills with developers, solicitors, referrers and valuers.
•    Communication skills 
•    Have sound knowledge in mortgages.

Our Ideal Candidate

•    Minimum qualifications should be University degree or other related working experience 
•    Sound knowledge of the secured lending business for minimum 5 years
•    Good knowledge of the selected market and customer segments would be an advantage.
•    Strong communication and negotiation skills with the ability to influence outcomes.
•    Strong inter-personal skills which encourage and promotes enthusiasm and team spirit.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.