Job Summary

•    The CIB Strategic Regulatory & Risk Initiatives Team sits within Transformation & Change under the CIB business.

•    The team has capabilities to drive large scale regulatory and risk Programs and initiatives across businesses and International Markets, working in an agile operating model with each segment and product area. Due to the nature of these Programs and initiatives, the team supports not only the CIB Business but more broadly collaborate and engage across other divisions in the Bank to ensure delivery of pan bank regulatory and risk initiatives, especially where most of the work or accountability sits within CIB.

Such regulatory and risk Programs and initiatives may include for example:
•    Complex/Large-scale Regulatory Change (LSRC); 
•    Material Policy changes. 
•    Internally driven programs supporting the management of regulatory interactions and change (for example, how we engage our regulators and track resulting regulatory actions and commitments);
•    Topical strategic risks. 
•    Strategic change within CIB Conduct & Control, Resilience and Fraud

•    The team enables the business to proactively impact assess new Programs and initiatives, coordinate the approach and interpretation across businesses; support the delivery and partner with the business teams to implement requirements in a consistent and coordinated manner. 

•    The role holder will have Programs manager responsibility for the delivery of key regulatory and risk Programs, ensuring that the Bank will be compliant with applicable regulations, industry and risk requirements. The role holder should have familiarity and experience with managing regulatory and risk Programs and projects and have an ability to drive effective solutions. 

•    The role presents an exciting opportunity to work across a diverse range of risk areas, and all aspects of the CIB business, including collaboration across First Line of Defense (“1LOD) and Second Line of Defense (“2LOD”) teams. 

•    The role will primarily direct the delivery of CIB and/or pan-bank foundational regulatory and risk Programs with responsibility for establishing and coordinating underlying workstreams, along with change management insights/capability.   

•    The successful candidate is expected to be fungible across Programs as the portfolio within the team evolves. Initial assignment will include leading 1-2 key pan Bank Programs, impacting across multiple teams and countries.  Examples of the Programs as follows: 
  
•   Cross-Border Program - established to address risks around Entity Permissions and Cross-Border Engagement, with the aim to assess, streamline, and strengthen cross-border permissions. Key focus includes: 
•  Repository for licenses, permissions, and waivers 
•  Enhanced visibility, calibration, and consistency of permissions 
•  Defined controls across licensing touch points  
•  Governance across the lifecycle of impacted processes

•   Product Lifecycle Optimization Program - to address the Product Lifecycle and pursue a more streamlined, technology-enabled and data-oriented approach to managing products end-to-end. Key focus includes:  
• New Product Approvals process 
• Product Governance process 
• Technology Processes 
• Product controls and accountability 

Key Responsibilities

Business and Process
•    Co-ordinate and lead CIB and/or pan-Bank programs, inclusive of creating a compelling vision, and aligning with strategic objectives
•    Lead program delivery, including planning, analysis, solutioning, and coordination of inputs from stakeholders 
•    Create and deliver program governance structures that will support program implementation, including as needed through structuring and oversight of workstreams and/or underlying projects. 
•    Manage workstream deliveries across various stakeholder groups, drive the regulatory team or risk agenda 
•    Maintain ongoing governance forums to support the program activities, including the preparation of reporting, presentations and chairing of meetings
•    Represent and partner with other 1LOD business and function teams to support program implementation - collaborate with CIB business and change teams to achieve common interpretation, understand business-specific impacts and identify any conflicts or concerns
•    Work closely with 2LOD stakeholders across Principal Risk Types providing regulatory interpretation and impact assessments as needed 
•    Manage program implementation and delivery risks, issues and dependencies, ensuring mitigation planning and appropriate escalation when needed
•    Work with technical delivery teams to support requirement interpretation and implementation where required 
•    Work with technology and architecture teams to ensure program goals and deliveries are aligned with wider Bank technology strategy 
•    Manage resource requirements and ensure resource allocation to program activities
•    Collaborate with cross-functional teams to analyze and optimize associated business processes as required, driving improvements in efficiency and effectiveness where applicable
•    Drive change management activities to ensure regulatory changes are embedded into day-to-day operations 
•    Manage and issue communication strategy and plans (across group and country, depending on the impact)
•    Plan and engage with cross-bank teams on the deployment of necessary training.  For instance, deliver “train the trainer” awareness on CIB-wide requirements
•    Provide post-go-live support to businesses in resolving any implementation issues and/or challenges

•    Complete lessons-learned and apply in subsequent programs
•    Engage and work with PMO to support central program activities 

Governance
•    Adherence to the Bank’s Program Management good practice and governance, ensuring compliance to Group policies, standards, and local regulatory requirements
•    Comply with Program Management Standards and the SDF Control Framework (including Agile).
•    Adherence to change management standards and procedures and establish frameworks to ensure that business specific initiatives adopt the same standards.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders
•    Relationship management and collaboration across First Line of Defense (“1LOD”) and Second Line of Defense (“2LOD”) teams. 
•    CIB Central Teams
•    CIB Business teams
•    CIB Operational Risk
•    Compliance
•    Financial Crime
•    Wealth and Retail Banking (WRB) teams
•    Relevant technology and architecture teams supporting regulatory and/or risk change initiatives
•    Other pan-bank teams

Other Capabilities
•    Experience successfully managing large scale regulatory and risk programs and projects, in Financial Services
•    Experience in working on cross-border risks and other similar risks 
•    Experience in supporting information for risk committees
•    Ability to take initiative, identify opportunities and work with minimal management oversight to drive the best outcome possible
•    Hands-on individual contributor with an eye for detail and proactive, self-managed work style
•    Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders
•    Experience working in a collaborative manner with global teams
•    Hands-on experience working in an Agile environment
•    Hands-on experience working on ADO or equivalent 
•    Should have knowledge of CIB business segments and product areas
•    Ideally some knowledge of WRB business and products
•    Knowledge / experience with regulatory change/implementation an advantage
•    Excellent communication and interpersonal skills
•    Strong problem solving and analytical skills
•    Multicultural awareness

Qualifications

•    Education - Graduate / MBA (optional)
•    Training - Minimum 15+ years of hands-on experience in program management and stakeholder management in financial services
•    Certifications - PMP certification or equivalent
•    Risk management certification e.g. CRMP or equivalent
•    Agile certification
•    Awareness of IT best practices/IT service delivery frameworks e.g. ITIL

Skills and Experience

•    Managing Change
•    Program Management
•    Project Management
•    Business Analysis
•    Effective Communications
•    Analytical Thinking
•    Regulatory & Compliance
•    Risk Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.