Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Regulatory Conduct Risk Governance Lead(India,Malaysia)

44004

Kuala Lumpur, MY

Governance, Risk Management & Compliance
Regular Employee
Office - Full Time
18 Nov 2025

Job Summary

•     This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
•     The Regulatory Risk Conduct & Oversight Lead will play a key role in supporting the organization’s regulatory conduct risk by overseeing governance processes, regulatory horizon scanning, and policy management. The role ensures that emerging regulatory requirements are identified, assessed, and effectively embedded into business practices, while maintaining strong governance standards and clear policy frameworks.This role will be directly supporting countries on the above requirements

Key Responsibilities

Strategy
•    This is a newly created role for 2025 within the Risk and Compliance, Financial Crime & Conduct Risk (“CFCR”) COO team as the Regulatory Risk Conduct & Oversight Lead reporting to the Associate Director, Regulatory Identification Unit. This role holder will be supporting lift & shift initiative. 
Processes
•    This role holder will directly support country teams and there would be variance based on country scope of activities.  
Regulatory Horizon Scanning
•    Monitor and assess upcoming regulatory developments, consultations, and enforcement actions across relevant jurisdictions.
•    Support dissemination activities and provide timely insights and impact analysis on new or changing regulations that may impact the organisation.
•    Prepare reports and briefings for senior management and risk committees to support strategic decision-making.
Policy Management
•    Develop, review, and maintain internal policies and standards to ensure alignment with regulatory requirements and conduct risk expectations.
•    Manage the end-to-end policy governance lifecycle (creation, review, approval, communication, and archiving).
•    Support business functions in interpreting and implementing policy requirements.
Governance and Reporting
•    Support the effective operation of regulatory conduct risk governance forums,
•    Track regulatory commitments, actions, and outcomes to ensure timely closure and escalation of issues where necessary.
•    Provide clear and concise reporting to senior management, risk committees, and regulators (as required). 

Stakeholder Engagement
•    Partner with Compliance, Risk, Legal, and Business teams to ensure a consistent approach to regulatory conduct risk management.
•    Act as a trusted advisor to stakeholders on governance processes, policies, and regulatory developments.
•    Build effective relationships with senior executives and external regulators where required.
Support offshore migration activities
•    This is a new role being created and the role and responsibilities may evolve as and when the tools/process mature.
•    This role is expected to adopt agile approach of managing the BAU.
Business
•    Support BAU/Country teams on day to day business activity 
•    Act as a key contact point for relevant RIU matters.
People & Talent
•    Uphold and reinforce the independence of the Risk and CFCR function from those whose primary responsibility is to maximise short term revenues and profits.
•    Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. 
•    Promote the culture and practice of Risk and CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
•    Responsible for building a culture of good conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Group. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Risk Management
•    In addition to the core risk management responsibilities of the role set out above, the role holder must act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated to management and through the relevant committees. 
•    Escalating serious regulatory breaches or where risk appetite has been breached to senior management for regulatory notification as appropriate.
•    Ensuring proactive and timely dissemination of regulatory changes/practices and associated risks, and proactive engagement in regulatory reform.
Governance
•    The role holder shall ensure the provision and construction of meaningful aggregated MI / analytics to support Managed Services 
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve relevant risk matters. 

Key stakeholders
•    Risk and CFCR Regulatory Change Team
•    Risk and CFCR Risk Owners and Policy Owners
•    Risk and CFCR Advisory
•    CFCR/OTCR Framework & Policy Team
•    CFCR/OTCR Policy Owners
•    CFCR/OTCR Standard Owners
•    CFCR/OTCR Advisory / Coverage Teams (Group, Regional and Country)
•    ERM team (including Risk Pod / GovPoint team)
•    Global Head, Risk Services, Risk and CFCR
•    Technology & Innovation
Other Responsibilities
•    Embed Here for good and Group’s brand and values in Malaysia/RCR Managed Services ; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. 

Skills and Experience

•    CFCC Management – Manage Change 
•    CFCC Management – CFCR Policies and Standards 
•    CFCC Management – CFCR Risk Type Advisory 
•    CFCC Management – Risk Assessment 
•    CFCC Management – Effective Communication
•    CFCC Management – Regulatory Environment – Financial Services 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
44004