Job Summary

The Senior Manager, Campaign Hub Governance ensures that digital sales campaigns executed through the Campaign Hub are compliant by design, consistently governed, and market-ready at scale across markets. The role balances speed and scale with regulatory, suitability, cross-border, data-use, and AI-risk requirements, acting as the central governance authority embedded within the execution engine of the Campaign Hub.

Key Responsibilities

• Define and maintain clear campaign governance frameworks and decision rules across markets.
• Embed governance into day-to-day campaign execution rather than post-launch checks.
• Act as final decision point for cross-border, exception-based, or high-risk campaigns.
• Establish and maintain country engagement rules for hub-led and hybrid execution.
• Govern suitability, targeting, and content lifecycle controls.
• Define and enforce AI and automated-content risk guardrails including human review and accountability.
• Monitor governance KPIs, identify systemic issues, and drive continuous improvement.

What This Role Is Not

• Not a platform administrator or martech engineer.
• Not responsible for campaign execution or creative production.
• Not a local country compliance role.

Success Measures

• Consistent campaign governance across all hub-supported markets.
• Reduced exceptions and rework over time.

Key stakeholders

• Head of Digital Sales Growth & Campaign Strategy
• Campaign Hub leadership and execution pods
• Country Digital Sales teams
• Product, Compliance and Legal (as advisory partners)

Our Ideal Candidate

•    Bachelor’s degree in marketing, Risk, Compliance, Digital Business, or related field.
•    10 years of experience in digital governance - AI Governance, campaign operations, compliance, risk, or digital marketing.
•    Familiarity with Group Cross Border Policy, Country Engagement Rules (CERs), and multi-jurisdictional regulatory constraints.
•    Strong documentation, risk assessment, and audit preparedness skills.
•    Ability to work across markets and interpret market-specific regulatory requirements.

•    Experience in campaign operations, governance, digital delivery, or risk/compliance in a business context.
•    Strong judgment balancing speed versus risk.
•    Ability to operate across multiple markets with differing requirements.
•    Comfortable influencing without relying on hierarchy.
•    Platform familiarity helpful but not mandatory.

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers