Job Summary

Provides Employee Relations and Industrial Relations Advisory and ensures execution of ER strategy.

Shaping behaviours and culture through protecting the Bank against employee-related risk by:
•    Ensuring that the relationship between the Bank and its employees is managed appropriately within the Group ER, Fair Accountability and Conduct frameworks, underpinned by clear procedures, policies and ultimately by relevant employment law.
•    Providing leadership to the ER, Fair Accountability and Conduct product suite in the country e.g. disciplinary management, grievance management, provision of outplacement services etc.
•    Effectively managing key external stakeholder relationships with employee representative bodies, legal firms and local labour ministries (where relevant locally).
•    Leading the ER, Fair Accountability and Conduct agenda in the assigned geography
Execution of the ER Conduct agenda in line with Group strategy
•    Executing the country ER strategy in alignment with the global ER strategy, country business needs and the HR collective agenda in Malaysia
•    Accountable for ensuring all ER products are delivered effectively in Malaysia line with Group policies and local law and legislation.
•    For organization change ensure that the appropriate HR support mechanisms are in place and Group policy/procedures are followed for staff e.g. re-organization, re-deployment, redundancy etc.
•    Effective management of employee representative bodies (e.g. works councils, unions etc) e.g. effective CBA negotiation (where applicable).
•    Provide suitable insights into employee engagement levels to the Regional Head of ER, the Country Head of HR, Country/Regional Management Groups (C/RMGs).
•    Support the execution of a performance-driven culture in businesses in Malaysia
 

Key Responsibilities

Translation of country legislation and regulation into pragmatic actions for country/regional teams
•    Build external networks and remain up to date with legislative change and developments and be viewed both internally and externally as an expert in the ER field.
•    Collaborate with HR Legal and Compliance and/or external legal counsel for advice and decision on interpretation of local laws and regulations and ER policies, procedures, cases in-country. 
•    Primary accountability (where relevant) for communicating with local labour ministries on Employee Relations matters, and HR related policies and procedures.
Defining and managing employee-related risk in Malaysia
•    Identify, assess, and monitor country ER process risks in line with overall operational risk management framework.
•    Create and implement suitable actions to mitigate identified risks.
•    Understand current local employment and discrimination law in local and international jurisdictions, together with employee trends to anticipate and minimise employee related risks.
•    Oversight and management of any relevant country Group Policy and process dispensations
•    Lead the resolution of highly sensitive/complex disciplinary and grievance cases that create significant risk to the Bank.
Manage Union relation relationships and Collective Bargaining
•    Initiate pre-negotiation reviews, prepare collective bargaining proposals and obtain business and financial approval.
•    Lead and/or support the negotiation process and necessary updates to management.
•    Ensure final closure and resolution, signing of agreed terms and filing of agreement as per local industrial relations requirements.
Education and Training of HR and Line Managers
•    Proactively update HRBPs and line managers on recent employment law legislative changes and developments

Skills and Experience

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. 

Key stakeholders

Internal
•    Country Management Groups
•    Regional/ER, FA and Conduct team
•    Country / Global HRBPs/ Country Head of HR
•    Employment Legal and Compliance
•    Country Financial Crime Risk
•    Regional / Country PRB (Performance, Reward and Benefits)
•    Country / Regional SIS
External
•    Employee Representative Bodies
•    Unions
•    Employment/Labour government departments
•    Legal firms

Other Responsibilities
Embed Here for good and Group’s brand and values in ER for Malaysia; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
Essential
•    Role model and champion the Bank’s values and behaviours
•    Experience in managing employee representative bodies e.g. unions, works councils
•    An appreciation of the local legislative and regulatory landscape
•    Strong networker and organizational influencer
•    Commercially astute
•    Strong collaboration
Desirable
•    Experience in a Bank or Financial Institution

Our Ideal Candidate

• Degree in law or human resources with at least 8 years of experience in employee relations or industrial relations or other hr related areas.
• Employee relations
• HR professional certifications will be an advantage.
• English
• Bahasa malay (optional) 
   

Role Specific Technical Competencies

• Industry Knowledge    
• Operational Risk    
• Org Change Management    
• Employment Law and Regulations    
• Employee Relations    
• HR Policies and Standards    
• Consulting    
• Confidential Investigation    
• Data Analytics    
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.