Job Summary

Provides Employee Relations and Industrial Relations Advisory and ensures execution of ER strategy into shaping behaviours and culture through protecting the Company against employee-related risks.

Key Responsibilities

• Ensuring that the relationship between the Company and its employees is managed appropriately within the Group ER, Fair Accountability and Conduct frameworks, underpinned by clear procedures, policies and ultimately by relevant employment law.
• Providing leadership to the ER, Fair Accountability and Conduct product suite in the country e.g. disciplinary management, grievance management, provision of outplacement services etc.
• Effectively managing key external stakeholder relationships with employee representative bodies, legal firms and local labour ministries (where relevant locally).
• Leading the ER, Fair Accountability and Conduct agenda in the assigned geography
• Executing the country ER strategy in alignment with the global ER strategy, country business needs and the HR collective agenda in Malaysia
• Accountable for ensuring all ER products are delivered effectively in GBS Malaysia line with Group policies and local law and legislation.
• For organization change ensure that the appropriate HR support mechanisms are in place and Group policy/procedures are followed for staff e.g. re-organization, re-deployment, redundancy etc.
• Provide suitable insights into employee engagement levels to the Country Head of ER, the Head of HR, Country/Regional Management Groups (C/RMGs).
• Support the execution of a performance-driven culture in businesses in GBS Malaysia
• Translation of country legislation and regulation into pragmatic actions for country/regional teams
• Build external networks and remain up to date with legislative change and developments and be viewed both internally and externally as an expert in the ER field.
• Collaborate with HR Legal and Compliance and/or external legal counsel for advice and decision on interpretation of local laws and regulations and ER policies, procedures, cases in-country.
• Primary accountability (where relevant) for communicating with local labour ministries on Employee Relations matters, and HR related policies and procedures.
• Identify, assess, and monitor country ER process risks in line with overall operational risk management framework.
• Create and implement suitable actions to mitigate identified risks.
• Understand current local employment and discrimination law in local and international jurisdictions, together with employee trends to anticipate and minimise employee related risks.
• Oversight and management of any relevant country Group Policy and process dispensations
• Lead the resolution of highly sensitive/complex disciplinary and grievance cases that create significant risk to the Company.
• Proactively update HR COEs and line managers on recent employment law legislative changes and developments

Skills and Experience

• Industry Knowledge
• Operational Risk
• Org Change Management
• Employment Law and Regulations
• Employee Relations
• HR Policies and Standards
• Consulting
• Confidential Investigation
• Data Analytics

Key stakeholders

• Country Management Groups
• Regional/ER, FA and Conduct team
• Country HRA Lead/ Global HRBPs/ Country Head of HR
• Employment Legal and Compliance
• Country Financial Crime Risk
• Regional / Country PRB (Performance, Reward and Benefits)
• Country / Regional SIS 
• Employee Representative Bodies 
• Unions
• Employment/Labour government departments
• Legal firms

Qualifications

• Degree in Law or Human Resources with at least 8 years of experience in employee relations or industrial relations or other HR related areas.
• Certifications in IR and/or HR professional certifications will be an advantage.
• Proficient in written and verbal communication in English.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers