Job Title Here Experience Director

Title: Senior Manager, License Management
Kuala Lumpur, MY
Job Summary
This role is responsible for overseeing the procurement, tracking and maintain the accuracy of the inventory system which will help to ensure the compliance and optimise the usage of the license software within the organization. It involves ensuring that the organization adheres to licensing agreements, optimizes license usage, and avoids legal or financial risks associated with non-compliance.
Strategy
• Secure, rationalise and modernise our technology estate and on-demand data environment.
• Strategize architectural design to fit for the future requirements, improve stability and security, and meet regulatory requirements.
• Drive Tech Simplification and Automation.
• Improve operation efficiency and excellence.
Business
• Identify opportunities for cost savings by consolidating licenses or negotiating with vendors. Analyse software usage patterns to ensure licenses are used efficiently and effectively.
• Recommend license adjustments or retirements based on usage and needs.
Processes
• Manage and track software and product licenses across the organization.
• Ensure compliance with licensing agreements and vendor terms.
• Monitor and report on license usage, ensuring no unauthorized installations.
• Perform regular audits to verify compliance with software licensing requirements.
• Ensure the procurement of software licenses and renewals are in accordance with Bank’s policies, procedures, and guidelines.
• Evaluate license requirements and recommend purchasing options to optimize costs.
• Liaise with vendors to ensure timely renewals and updates to licenses.
People & Talent
• To demonstrate awareness in self-development, while building key capabilities in team members to improve operational effectiveness and capability.
• To manage change by adapting to new situations and requirements, keeping things under control during periods of rapid change.
• Able to manage and motivate team members.
• Able to drive initiatives across teams.
Key Responsibilities
Risk Management
• Identify and mitigate risks associated with non-compliance, including potential legal and financial repercussions.
• Stay updated on licensing laws and regulations to ensure organizational compliance.
Governance
• Responsibilities relating to the direction, planning, structure, frameworks (e.g., processes and policies) and oversight. For example, Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight, and controls in the business and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Collaborate with stakeholders to align and deliver key objectives.
• Able to organise work and manage a broad portfolio of work effectively.
• Able to articulate the requirement and importance of Software License Management and gain buy-in from senior stakeholders.
• Manage change by adapting to new situations and requirements, keeping things under control during periods of rapid change.
Skills and Experience
- Automation related skill set e.g. SQL Power Query, Java, SharePoint, DevOps
- Reporting Tool related skill set e.g. Tableau, Power BI, Phyton, Microsoft Excel
- Analytical Skill. Strong in complex license calculation.
- IT Asset Management, Software Asset Management, License Management and/or Supply Chain Management related skillset
- Practical experience managing a Software asset or license management program for a global firm
- Familiarity with software license management principles, license calculation methodologies, end to end software license management process, discovery tools, and Inventory management products
Qualifications
- Bachelor of Compute Science, IT or Related Field
- ITIL foundation training, CSAM, ServiceNow SAM Pro
- ITIL Foundation, Certified Software Asset Manager, Procurement/Finance Certification
- English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.