Job Summary

The Public Sector Coverage Banker acts as the Relationship Manager (RM) for originating and executing transactions with Malaysian Public Sector clients. The RM develops and maintains understanding of the clients' structure, operations, and banking needs. Client set will comprise of the Government, Ministries, the Central Bank, Development Organisations and other Public Sector related institutions . The RM will also help support colleagues from other markets with their Public Sector clients operating and conducting business in Malaysia such as Multilateral Development Banks. The RM is accountable for Malaysian Public Sector client revenues, profitability, and risk management, including AML, CDD, and Credit risk.

Key Responsibilities

Strategy:

• Lead origination and manage Public Sector client relationships in Malaysia focusing on Ministries, Central Bank, Development Organisations, Multilaterals.
• Build and maintain lasting relationships with Public Sector clients, including CEOs, CIOs, and CFOs.
• Establish trusted advisor status with local branches of international Development Organizations (DOs), supporting payments and resolving issues promptly.
• Engage senior management to shift from transactional to value-added client partnerships by anticipating needs and providing strategic advice.
• Collaborate with Global Account Managers and Product Partners across the SCB network to serve clients effectively.
• Participate in annual relationship reviews with GAMs.
• Lead key business discussions and RFPs with multi-product teams, ensuring timely and competitive responses.
• Maintain up-to-date client portfolio insights, industry trends, performance, compliance, risks, and opportunities.
• Originate new business with key product partners, growing the franchise by leveraging the Bank’s competitive attributes.
• Strongly cross-sell the entire product suite while managing risk-adjusted profitability within risk management guidelines.
• Contribute to the PS team through thought leadership, team management, increased business profile, and coaching talent.
• Understand PSDO strategy for Malaysia and Inbound DO business.
• Possess good origination, product knowledge, and expertise in managing risks, including onboarding, financial crime, regulatory, transactional, operational, credit, and reputational.

Products:

• Loans (Bilateral)
• ECA Backed Loans
• DCM
• Cash Management
• Financial Markets (FX, Rates, Commodities)

Processes:

• Manage client portfolio to maintain strong stakeholder relationships and risk control.
• Ensure group and regional processes have proper controls.
• Train team on regulations, stay updated, and aid policy development.
• Report key regulatory risks within governance.
• Follow all sales standards per CIB/GB/PS.
• Align hiring decisions with role requirements.

People & Talent:

• Invest in self and broader stakeholder teams through comprehensive development planning and participation in knowledge and inclusion initiatives.
• Identify development opportunities for self and reports, establishing targeted development plans.
• Ensure risk awareness and comprehensive risk management are part of development plans.
• Develop a high-performance culture, balancing staff performance on conduct, risk management, and revenue growth.

Risk Management:

• Take initiative on regulatory, reputational, and ethical matters.
• Ensure key regulatory risks and concerns are raised into the governance framework.
• Manage risks to the Malaysia business proactively, implementing appropriate controls and measures.
• Act as the first line of defense for risk-related matters.
• Ensure compliance with Bank policies and procedures.
• Escalate any identified Operational Risk issues.

Key Stakeholders:

• Internal: Cluster Public Sector Head, Global Public Sector Head, Cluster & Country Banking & Coverage Head, Product Partners (Transaction Banking, Global Banking, Markets), Function Partners (HR, Finance, CFCC), Client Managers, senior stakeholders in Risk and Legal & Compliance, Country CEO, Regional B&IB Head, and relevant staff.
• Engage with product partners within the country, region, and globally to ensure comprehensive client coverage.
• Consult with senior stakeholders to ensure portfolio creditworthiness and policy compliance.
• Maintain effective communication with key stakeholders.
• Leverage Corporate Social Responsibility opportunities to enhance the Group’s reputation.

Qualifications

• Education: Bachelor's Degree In Banking Or Finance (Preferred)
• Training: Deep Understanding Of Financial Institutions & Public Sector (Ps) Clients 
• Cross-Product Operational Experience/Knowledge
• Knowledge of Financial Institution Industry 
• Credit and Financial Crime Risk Assessment 
• Commercial Banking and Financial Markets Product Knowledge
• Transaction banking knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.