Job Summary

Strategy

     Key contributor to a variety of types of Service management deployment initiatives.
     Responsible for the change and release management as per bank’s defined processes.
     Identify potential implications of a particular module over other existing modules.
     Prepare the ADO pipeline for various releases and secure all the approvals.
     Co-ordinate the SIA and TDA approvals related to change deployments
     Participates in the design thinking discussions

Technical

     5+ years of change and release experience in ServiceNow Platform across multiple applications (ITSM or HRSD module)
     More than 5 years of IT experience in multiple roles of SDLC  
     Should understand the features of ServiceNow.
     Proficient in Scrum and waterfall methodologies.
     Generative AI knowledge will be a plus.
 

Key Responsibilities

Regulatory & Business Conduct

     Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
     Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
     Lead the Process Optimization for specific GPO to achieve the outcomes set out
     Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Tech Hive Lead, CPO. POs, HR Business teams, Business Heads
   

Qualifications

• EDUCATION     GRADUATION FROM REPUTABLE UNIVERSITY
• CERTIFICATIONS     SCRUM MASTER CERTIFIED (PREFERRED)
• LANGUAGES     ENGLISH

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.