Job Title Here Experience Director

Title: Trade Risk Head, ASEAN
Kuala Lumpur, MY
Job Summary
The ASEAN Regional Business Risk Management Head for Trade directs and oversees front to back operational, Cyber, CFCC, Fraud and Conduct risk for the Trade business within Transaction Banking (TB). Reporting to the Trade ASEAN Regional Operations Head, with a matrix reporting line into the Group Trade Business Risk Management Head, this individual manages a team of Business Risk Managers for the product from Countries within the region. The incumbent will focus on end-to-end Trade risk controls, reporting, governance and supervision. The primary requirements of the role will be to:
- Act as the voice, eyes, and ears of the Global Trade COO for all matters related to Risk for the region.
- Oversee the effective design and execution of controls within the Region, including identification of gaps and remediation of issues, elevating residual risk where appropriate.
- Create and maintain complete, accurate and targeted metrics to allow the COO, the Global Head of Business Risk Management for Trade and Business Head to constantly assess the control environment and residual risk profile.
- Take additional responsibility as Trade Business Risk Management Head for Malaysia
Key Responsibilities
• Ensuring that there is a framework in place for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for Trade in the region. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the ‘go-to’ person for the business with regards to the escalation of all operational and other risk-related incidents/queries/events that arise within the region.
• Support Trade COO, Business and Operational Heads within the region in developing high levels of front to back risk awareness and ownership across the business. This is for all risk types aligned to the Trade business. Provide structured guidance towards improving MCA ratings in all countries and Group and drive first line ownership of risk to ensure teams understand the key risks, how they manifest in our controls / processes and how the controls are implemented and managed.
• Oversee the effective design and execution of controls within the Region, including identification of gaps and remediation of issues, elevating residual risk where appropriate
• Identify opportunities to improve the effectiveness of the Trade Risk function within the region, including the proactive management of control-check hubbing, driving the ongoing ORF rollouts and the rationalization of existing checks for Trade as required. Ensure continued country oversight and ownership of hubbed checks and processes. Additionally, drive and support best practice and create efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of BORF packs, issue identification, etc.
• Oversee the management of Risk Events in country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Root Cause Reports for the Region. Tightly govern delivery of all remedial actions to plan.
• Ensure that countries are governing services provided by offshore / GBS in line with SCB policy and in line with country specific requirements.
• Manage the front to back peer review process and prioritization for Trade in the Region. Ensure and conduct the appropriate level of peer review, audit and risk event ripples to countries to support development of best practice awareness, including, where appropriate to regions outside of Trade via the Group Trade Business Risk Head.
• Conduct regular dialogue with TB’s audit teams to better understand their focus and view of risk issues relevant to Trade. Work with Country Risk teams and TB/Trade Heads to avoid audit fails and improve results.
• Provide inputs to the Group Trade Risk Head and the Trade NFRCs related to risk in the region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Trade in the region.
• Own the rollout of relevant Group policies across Trade in the region. Interact with policy and process owners, as well as relevant Business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
• Oversee the general governance and adherence to DQ SLAs, EUC / ECN/ FTECN registration and management requirements, TPRM risks, Operational Risk Assessment(ORA) for any new product, process or system implemented for Trade ,Balance sheet signoff (if applicable), and escalation to country governance forums as required.
People and Talent
• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Employ, engage and retail high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
• Review team structure and capacity plans in accordance with change in business structure and demand.
Regulatory and Business conduct
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
• Proactive in seeking regular assurance that the Country and Regional R&C teams are performing to an acceptable risk and control standard as per the defined Enterprise Risk Management Framework.
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.
• Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees
Key Stakeholders
Global Trade COO, Group TB Business Risk Management Head, Regional Operations Heads, Country CEO’s, Regional / Cluster COO , Global Head of Trade technology, Regional Trade Head, Finance.
Other Responsibilities
• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.