JOB SUMMARY

A Bank with a soul

• We are a global bank which is big enough to be relevant to the world’s most sophisticated corporations but small enough to be local, nimble and innovate. We tap into our DNA as a global trade bank, committing to the dynamic market where we have operated for over 150 years. We link these markets with each other, as well as to Europe and the Americas, to help our corporate and institutional clients manage their global investing and financing needs. In addition, we use our deep knowledge in local markets to help our customers and clients grow, invest and protect their wealth.
• We believe that every one of our colleagues plays a tangible role in delivering our purpose and we all feel strongly about living our valued behaviours and our brand promise – Here for good. Our unrivalled network and unique culture make this organisation special and creates opportunities for unparalleled career and development experiences. The success of the Bank hinges on how we harness our unique strengths, create an inclusive and flexible environment, and where our people feel empowered to use the freedom and accountability that we give them to go above and beyond for our customers.

What is the Opportunity?

• We are seeking a talented and highly motivated individual to join T&O Delivery. The T&O Delivery team are responsible for managing the implementation of FFG within the T&O (Technology & Operations) organisation. This role will require the successful individual to work across all aspects of the transformation, including providing support for the scoping, shaping, solutioning and execution of a wide range of T&O Delivery Initiatives. The individual will gain first hand exposure to organisational transformation and will require excellent coordination, project management, communication and stakeholder management skills to successfully deliver the strategy. 

What do you need to succeed?

• Minimum of 3 years’ experience in a professional corporate environment; previous management or technology consulting experience desirable.
• Excellent oral, written communication and presentation skills.
• Ability to manage a diverse and challenging stakeholder community.
• An analytical thinker with strong problem-solving skills. 
• The ideal of this candidate would be someone from consultancy background, understand and write business case, experience in strategic program, financial report and business analyst

• Ability to analyse data synthesize observations and/or recommendations for management attention.
• Ability to create high quality materials in MS PowerPoint for management consumption.
• Strong organizational skills including attention to detail and multitasking ability.
• Strong sense of personal ownership and willingness to roll-up sleeves to drive success.
• A mindset to continuously learn and develop themselves.

RESPONSIBILITIES

Strategy

• Understand and articulate the strategic goals and objectives of T&O FFG and support its implementation across the T&O organisation.
• Support the definition, shaping and solutioning of transformation initiatives that enable the implementation of T&O FFG
• Support the development of business cases articulating investment required and/or benefits anticipated for transformation initiatives
• Provide planning and development of implementation roadmaps for transformation initiatives.
• Provide the project management and PMO activities required to execute transformation initiatives.  

Business

• Track and monitor transformation initiatives to ensure they deliver against the key measures of success defined in FFG and the expected outcomes are delivered across the T&O organisation.
• Generate reports to track transformation progress against stated objectives, key results, and realisation of benefits.
• Provide effective PMO support including scheduling of meetings, solicitation of input for key topics, decisions, risks/issues etc. from key stakeholders, preparation of materials, minuting of key discussion points, decisions and actions, and coordination of subsequent activities.
• Prepare status reporting as required for stakeholder requirements, programme office, QPR/MPR engagement, senior management consumption.

Processes

• Ensure timely updates on initiative progress, issues/risks, timelines, financials, resource plan, and any other static data to various governance forums (i.e., Refinement Forum (RF), Steering Co, Monthly Performance Reviews (MPR), Quarterly Performance Reviews (QPR), etc.). Ensure the data is meaningful, accurate, relevant, and data is current.
• Provide support to transformation leads, workstream leads, and initiative stakeholders to identify areas of improvement and to ensure that programme/projects follow the Bank’s project management standards, processes, and governance.

People & Talent

• Demonstrate qualities of a good team player, build strong relationships with all stakeholders and encourage collaboration.
• Lead through example and apply the appropriate culture, values and behaviours of the Bank.
• Set appropriate tone and expectations from the team and stakeholders.
• Contribute through behaviours and initiatives to employ, engage and retain high quality people.

Risk Management

• Act quickly and decisively when any risk and/or control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant forums. 

Governance

• Assisting and preparing material, conduct and run any Refinement Forum (RF) and/or Steering Committee (SC) required to update key stakeholder groups of progress, delivery risks/issues, and solicit decisions and/or input required to successfully deliver initiative.
• Ensure all submissions to committees / forums are of the right quality and are timely
• Maintain the PMO library (SharePoint / Teams / Confluence) including submitted papers and meeting minutes of various Governance forums.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head, T&O Transformation
• T&O Executive Assistants & respective Business Planning Managers)
• T&O Transformation Leads & PMO’s
• T&O Finance & HR Business Partners

Qualification

• Education     Diploma or equivalent
• Languages     English (high proficiency)

Role Specific Technical Competencies

• Project management
• Data gathering and analysis
• Organizational Change Mgmt
• Effective communications
• Consulting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.