Technology Support Analyst (Internship)

We’re looking for a motivated Technology Support Analyst Intern to join our team. You’ll join a skills-first organisation where your potential matters more than your background. You’ll get the opportunity to work alongside talented professionals, tackle real business challenges, and discover what it’s like to be part of a global organisation. You’ll build valuable skills, contribute to innovative projects, and form connections to last throughout your career. Many interns go on to join us as graduates - this could be where your journey begins.

You’ll be a key part of our Technology Operations & Support team, who are the backbone of our organisation. Driven by talented people who are constantly striving to ensure the highest levels of customer satisfaction, this team build efficient processes, ensure that we consistently provide a quality service, and are responsible for implementing new technology and tools to help achieve this.

About our Technology & Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

As Technology Support Analyst, you’ll work on a wide range of fintech projects which may include Open API, Cloud, Distributed Ledger Technologies, Generative Artificial Intelligence and Cyber Security. You will be responsible for:
a place where talented people are encouraged to grow, learn, and thrive, to drive their own

• Collaborating closely with business stakeholders to explore the needs and opportunities for innovative products e.g. AI adoptions and integrations.
• Assisting with new technology projects for our retail banking and corporate banking clients.
• Assisting on project testing, analysing business requirements, designing test cases, building and maintaining test scripts.
• Running an awareness programme to promote fintech and innovative culture within the Bank.
• Conducting detailed, in-depth market research and data analysis.

Bring the skills and we’ll help you to build your career

We believe that diverse skills drive innovation, which is why we welcome students from all degree disciplines and encourage applicants from diverse backgrounds. You’ll be:

• Competent in Confluence, have basic Python skills and knowledge of Excel macros
• Strong command of both written and spoken English
• A second- or third-year undergraduate.

About Standard Chartered 

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers