Responsibilities

• To provide routine agency services for syndication loans 
• To be responsible for all operational actions and activities for those accounts assigned to ensure action completed on time without issue
• To provide continue support and idea for process improvement to achieve better result in term of cost, productivity and service standard.
• Timely reporting and escalation of all risk exposures.
• To provide professional agency services for all agency accounts
• To coordinate with different SCB branches to provide agency services in prearranged locations.
• To ensure terms and conditions in different agreements are followed and services are delivered.
• To ensure actions taken fulfil legal and regulatory requirements.
• To ensure all settlements and asset bookings are performed in accordance with pre-arranged procedures.
• To liaise with borrowers, issuers, lenders, investors, lawyers, auditors and other professionals to ensure issues arisen are properly handled
• To ensure policy and procedures are followed and issues arose are reported and escalated.
• To provide accurate and timely information for individual account assigned.
• To provide back up support to Supervisor and take up checker role when necessary

Other Responsibilities
Embed Here for good and Group’s brand and values in Loans & Agency. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Qualification

• University Degree Holder
• Minimum 1-2 years of Banking Experience
• Good command of written and spoken English and Chinese (including Mandarin)

Role Specific Technical Competencies

• Anti-money Laundering Policies and Procedures
• Lending Processes and Standards
• Remittance Processing
• Problem Management Process

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.