About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

Responsibilities

• Explore new business opportunities, including but not limited to deposits, payroll, credit cards, and mortgage referrals.
• Deliver on objectives and achieve NSR targets.
• Cross-sell appropriate banking products whenever opportunities arise, ensuring compliance with bank policies.
• Achieve assigned targets as outlined in the scorecard by maximizing business prospects, cross-selling opportunities, and maintaining close relationships with relevant channels and other departments within the bank.
• Acquire new-to-bank (NTB) clients across all segments through branch networks, call programs, outreach channels such as company on-site visits, roadshows, cross-border client acquisition.
• Exercise necessary risk assessment procedures during new account openings by verifying clients' supporting documents and understanding their financial backgrounds.
• Deliver high-quality customer service while handling client inquiries and requests.
• Ensure client satisfaction and meet other key performance metrics.

Skills and Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field. 
• Experience in banking or financial services, with a focus on business development, client acquisition, and relationship management.
• Strong understanding of banking products and services
• Demonstrated ability to deliver high-quality customer service and maintain client satisfaction.
• Flexibility to adapt to changing business environments and client needs, with a proactive approach to continuous learning and improvement.
• Fluent in Cantonese, English, and Mandarin

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.