Job Title Here Experience Director
Title: Associate Director,Processing&Infrastructure,RBBRM
Kwun Tong, HK
Job Summary
- Drive the implementation of the Bank’s risk governance framework, process, control register, policies and guideline to respective business partners and facilitate the business/operation teams to understand and comply with. Manage the performance of gap analysis with mitigating controls and necessary dispensation in place.
- Assist Management in implementing robust control processes to meet all regulatory requirement and internal policy.
- Monitor operational risks/incidents in the risk tracking system, in accordance with Group Operational Risk Procedures. Work closely with business stakeholder and relevant risk owners to ensure risks, issues and control enhancement are identified, assessed and resolved in an appropriate and timely manner.
- Proactively manage risk with a forward-looking approach and monitor risk event (internal or external), escalate the significant events to Line Manager, Process Owner and Relevant Risk Owner as appropriate.
- Proactively manage regular/ad hoc residual risk assessments with an aim to minimize residual risk or ensure risk is properly accepted with treatment plan.
- Being instrumental and provide guidance and advice for business needs/initiatives.
- Develop quality MI, reports and dashboard required from regular or ad-hoc basis presentation to the Risk Forum/Committee or for other purposes.
- Manage audits and reviews (internal and external, with CPBB and/or SCB as auditee) and the relevant engagements amongst stakeholders.
- Participate in ad hoc risk related projects and review.
Key Responsibilities
Processes
- Responsible for risk oversight and advisory on Banking Operations Process and Wealth Operations Process under WRB Process Universe as well as all processes under Central Cash Operations Universe. Details refer to above Job Summary.
People & Talent
- Assist for talent development in the team.
Risk Management
- All responsibilities related to 1st Line Business Risk under the Risk Management Framework. Details refer to above Job Summary.
Governance
- Drive for implementation of the Bank’s risk governance framework. Details refer to above Job Summary.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
Key stakeholders
- WRB Ops HK Team, WRB BRM Team, WRB Products and Business, Legal, CFCC, Country OR, Fraud Risk, ICS, Technology Team, Group Ops, Group BRM etc.
Skills and Experience
- Degree holder, preferably solid experience in Retail Banking, Risk Management and internal/external Audit
- Solid knowledge of Operational Risk Management, Control & Governance, Risk & Control Self-Assessment, Incident Management and Key Risk Indicators
- Proficiencies and knowledge in regulatory requirement including Code of Banking Practice, Deposit Protection Scheme, Risk Management of E-Banking etc.
- Strong analytical skills, risk sense and common sense
- Sound knowledge in Digital / Technology function is an advantage
- Self-motivated with good judgement and able to work well under pressure
- Good stakeholder management by establishing good working relationships with stakeholders at all levels and to work well in a team
- Good communication, interpersonal skills and command of written English and Chinese
Qualifications
- EDUCATION - DEGREE HOLDER, PREFERABLY IN RISK MANAGEMENT, FINANCE, ACCOUNTING
- CERTIFICATIONS - HKIB CORP (“CERTIFIED OPERATIONAL RISK MANAGEMENT PROFESSIONAL”) (PERFERRABLE BUT NOT A MUST)
- LANGUAGES - ENGLISH AND CHINESE
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.