Job Summary
The Associate Director of Business Risk Management plays a crucial role in upholding the integrity and robustness of the Coverage Corporate and Institutional Banking (CIB) business in Hong Kong. This role is central to the governance of non-financial risks and ensures alignment with regulatory standards, fostering a strong risk and control culture across operations. By leading the Country Governance Forum and partnering with senior leadership, the role provides transparent, comprehensive risk and control reporting that supports informed decision-making. The role involves oversight of end-to-end business processes with an emphasis on operational risk standards and compliance.
Collaboration with key internal stakeholders such as Internal Audit and the Country Risk and Control teams is essential to efficiently manage risk escalations, validate control effectiveness, and facilitate governance forums. The position also requires an in-depth understanding of the wider economic and market environment to stay ahead of potential operational risks linked to business strategies and programmes. Furthermore, the Associate Director champions the adoption of CIB Coverage Chief Operating Officer initiatives, continuously driving operational excellence across the country.
Integral to the role is ownership of business-as-usual operational risk deliverables, ensuring timely and consistent completion of control self-tests and key control indicators. Acting as the primary escalation contact for operational risk incidents and queries, this role maintains oversight of residual risks and associated remediation efforts, particularly those involving centralized or global business services valuation checks. The Associate Director's proactive approach to risk management shapes the operational landscape, reinforcing Standard Chartered's commitment to secure and sustainable banking practices.
Job Responsibilities
This role entails a wide range of responsibilities focused on maintaining robust risk and control environments within the Coverage CIB business. Key duties include:
- Ensuring strict adherence to operational risk deadlines and execution of control self-tests (CST) and key control indicators (KCI) across relevant processes.
- Serving as a primary escalation point for operational risk issues, leading investigations into material operational losses and working collaboratively to prevent recurrence.
- Maintaining ongoing communication and alignment with country Compliance teams regarding regulatory and product changes, policies reviews, and audit outcomes.
- Identifying and assessing operational risks associated with new products, business lines, regulatory developments, and thematic risk areas, subsequently driving the implementation of effective control enhancements.
- Raising awareness and fostering a culture of accountability related to governance, business controls, and supervision responsibilities among staff at all levels.
- Challenging existing processes, procedures, and policies in partnership with Country Heads to promote operational efficiency and continuous improvement.
- Identifying training needs and facilitating development programs on Operational Risk for business personnel and risk and control teams to build capabilities.
- Building and nurturing strong relationships with local, regional, and global stakeholders to ensure cohesive response and resolution of business and risk-related challenges.
- Providing strategic guidance to improve the Management Control Assessment (MCA) ratings year-on-year and supporting the effective operation of Country Risk and Control Business Risk Forums.
- Escalating significant issues and trends to senior management and appropriate risk committees, ensuring timely response and remediation.
Job Requirements
To excel in this Associate Director role, the ideal candidate will possess:
- Educational Background: A minimum of an undergraduate degree in a relevant discipline is required.
- Experience: Four to six years of progressive experience within regulated financial institutions, preferably with expertise in risk management, controls, governance, or a related regulatory environment.
- Skills and Competencies: The ability to independently drive risk and control initiatives with minimal supervision is essential, coupled with strong stakeholder management skills to collaborate effectively across diverse teams.
- Communication: Excellent written and verbal English communication skills are mandatory. Proficiency in Cantonese and Mandarin or other Chinese dialects is an advantageous asset.
- Personal Attributes: Demonstrated aptitude for promoting teamwork, resolving conflicts constructively, and fostering an inclusive and respectful working culture.
- Certifications and Licenses: While specific certifications are not mandatory, qualifications related to risk management or banking regulations will be considered a distinct advantage.
Role Specific Technical Competencies
• Conduct, Surveillance and Control Monitoring
• Regulatory Compliance and Governance
• Coverage Business and Product Knowledge
• Control Testing and Assurance
• Risk Event Management
• Data Analysis and Insights
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.