Job Summary

• A key member of Hong Kong CFCR team with focus on WRB Coverage, aligning this to the vision and strategy of the function, the Enterprise Risk Management Framework (ERMF), and delegation of authority documents where relevant

• Work with the other team members in CFCR in the implementation of Compliance, Conduct and FCC policies and procedures for WRB to the extent the processes have been identified as owned by the CFCR function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function which are hubbed or outsourced.
• Insofar as they relate to compliance, financial crime and conduct risk, responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to internal stakeholders and regulators if applicable.  

Key Responsibilities

• implement the vision, strategy, direction and leadership of CFCR team, consistent with CCO’s vision and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.
• Promote the culture and practice of compliance with CFCR standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct;
• Establish close links with CFCR colleagues in the country and the Group and partners leading other Client segments and/or Product Groups to achieve common platforms and work plans, implementing a One Bank approach to covering all Clients.

Input to Country Business operating model design of relevant Compliance, FCC and business processes

Develop a comprehensive understanding of the business model and strategy in order to provide substantive oversight support and challenge in order to enable appropriate and sustainable CFCR outcomes.

• Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
• Provide advice, analysis (and challenge when appropriate) in relation to the WRB including product design, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.

• Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
• Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCR risk mitigation. 
• Support the resolution of competing requirements between regulations specific to WRB business (i.e. AML/FCC regulations and data privacy/bank secrecy or information security regulations.)
• Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation. 
• Promoting the culture and practice of global standards to the business, while managing local requirements.
• Act under delegation from the respective Risk Framework Owners for the principal risk types of Compliance, Financial Crime and Conduct Risk in discharging the responsibilities contained in the ERMF for to the extent that CFCR advisory is the appropriate second line risk owner.
• Develop and maintain effective policies/processes/DOIs (including training, advice and support) to address CFCR risks relating to WRB business including Retail Banking, SME and Private Banking, aligning with relevant regulatory requirements.
• Provide governance and oversight over the implementation of CFCR related policies and procedures relevant to WRB;
• Provide support and challenge to the Bank’s senior management to ensure that they establish and monitor appropriate processes for compliance with CFCR policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct)

Qualifications

•    Preferably possess work experience in Hong Kong's banking sector, including retail, private, or corporate banking, with a tertiary degree in a relevant discipline such as accounting, law, financial engineering, or economics.
•    Demonstrate thorough knowledge of applicable regulations and regulatory expectations in Hong Kong, in particular with experience in FCC advisory in SME or Corporate banking;

•    Exhibit sound judgment to offer reliable advice on complex regulatory and practical matters while proactively managing compliance and regulatory risks.
•    Show strong leadership abilities, excellent interpersonal skills, and keen multicultural awareness and sensitivity.
•    Capable of leading and managing both business and functional stakeholders effectively.
•    Apply prudent judgment regarding business practices, regulatory relationship management, and reputational risk.
•    Operate independently with strong ethical standards and resilience.

Skills and Experience

•    FCC Expertise and Practical Experience
•    General and regulatory compliance knowledge
•    In-depth Industry Knowledge in retail banking, SME and Private banking
•    Change Management Strategies
•    Continuous Process Enhancement
•    Strategic Relationship Management
•    Thorough Risk Assessment
•    Proactive Risk Mitigation
•    Regulatory Affairs and Adaptive Regulatory Change Oversight
•    Efficient Cross-functional Collaboration 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.