JOB SUMMARY

• This is an individual contributor role with strong sense of business acumen. The key objective of this role is to lead and manage various open banking and API partnership initiatives for the bank. This role will work closely with various internal stakeholder such as Group digital hive, WRB HK digital, product, segment teams, plus external partners in the ecosystem to commercialize various open banking partnership and offerings. This candidate will be expected to contribute his/her strong business acumen and sound technical understanding on local and global market trends in the Open Banking & API space.
• On top of open banking responsibilities, this role is expected to (1) assist the line manager to lead and drive Country or Group initiated other digital new rollouts on the country implementation; (2) continuously identify new opportunities with the broader fintech ecosystem in response to the customers and business expectation, ultimately to maximize business opportunities, and create a world-class digital experience for our customers.

RESPONSIBILITIES

• Lead and oversee open banking & API initiatives for the bank
• Collaborate with various stakeholders such as internal Product & Segment teams plus external fintech ecosystem to explore new business opportunities to drive open banking adoption
• Collaborate with Group digital hives to drive implementation of best-in-class digital banking experience
• Establish robust tracking to monitor business performance, customer response, and fine tune the implementation strategy along the way with internal & external stakeholders
• Work closely with the internal risk & control functions to ensure proper technology and product governance are met with highest standard
• Keep abreast of the latest local and global regulatory requirements and identify opportunities to improve the process and workflows.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the HK Client Care Centre to achieve the outcomes set out in the Bank’s Conduct Principles:  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Country Digital Banking Team
• Country Client Care Centre 
• Country Distribution Network
• Country Product and Segment Teams
• Group Digital Banking Team

Qualification

• Bachelor Degree or higher qualification
• At least 8 years of work experience, with solid track record in sizable retail banks, insurance companies or fintech companies.
• Experience in the HKMA IADS (Interbank Account Data Sharing) initiatives is preferred
• Experience in API / Open Banking partnerships with sizable organizations (such as bank / financial institutions) is preferred
• Solid experience to manage project timeline effectively and closely work with agile squads and tribes
• Agility to collaborate with a wide range of stakeholders across country and group, various risk & control functions to ensure project roll-out smoothly and on target. 
• Proven track record on the launch of new digital banking initiatives
• Experience and knowledge in digital authentication a clear advantage
• Proficiency in Cantonese, Traditional Chinese, and English
• Entrepreneurial mindset and ability to drive things through in a complex / matrixed organization with lots of moving parts

Role Specific Technical Competencies

• API
• Broad fintech understanding
   

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.