Job Summary

•    To drive and develop a strong PP customer value proposition, from onboarding, engagement to deepening from segment perspective.   
•    To establish sustainable partnership model and business dynamics that generate business value to PP and wider Affluent segment. 

Key Responsibilities

Business
•    Build up PP CVP model to drive customer growth and engagement.
•    Formulate PP customer growth strategy and drive through day-to-day implementation to deliver exponential growth in portfolio and revenue.
•    Formulate the PP/ Affluent partnership strategy and drive through implementation to deliver exponential growth in Affluent portfolio and revenue.
•    Identify, assess & solicit partnerships, with win-win proposition to form long term strategic alliance of aligned aspirations and business interest.

Processes
•    Drive PP segment for continuous improvement in operational efficiency and effectiveness across day-to-day processes.
•    Ensure effective management of operational risks across the Business and compliance with applicable internal policies, external laws and regulations.
•    Ensure execution of business strategy in a safe and well controlled manner and on an end-to-end basis, incorporating infrastructure requirements and ensuring that they are fit-for-growth.

People and Talent
•    Develop talents using strength-based approach or career planning as well as personal growth.
•    Demonstrate brand values in everyday life at work.

Risk Management
•    Ensure there are appropriate frameworks in place to guarantee that business is caried out within the Group's risk appetite and relevant risks are appropriately managed in conjunction with management, direct reports and other stakeholders.
•    Ensure cross-border on-boarding and client management process are fully compliant with regulatory requirements and country engagement rules.
•    Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements.
•    Abide by the Group's values and code of conduct and foster a robust culture to ensure the adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
•    Fully aware that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
•    Understand the risk and control environment in their area of responsibility and drive rectification as required.
•    Do what is right in order to avoid reputational risks and operational losses.

Governance
•    Be alert of the regulatory framework in which the Group operates, and the regulatory
requirements and expectations relevant to the role remit.
•    Be responsible for delivering 'effective governance'; and willingness to work with any regulatory body in an open and cooperative manner.
•    Manage regulatory relationships in relation to the business remit.
•    Be responsible for appropriate escalation to any governance committees or to other stakeholders in senior management, risk or control functions as appropriate.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group's Values and Code of Conduct.
•    Take personal responsibilities for embedding the highest standard of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

People and Talent
•    Set direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback.
•    Develop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities.
•    Lead by example by role-modelling the Bank’s valued behaviours, upholding strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability.

Skills and Experience

Must-have Skills
•    Relevant experience in HNW or affluent retail banking
•    Project management 
•    PowerPoint/ Excel 
Other Skills
•    Analytic Skills 
•    English/ Cantonese

Motivations

•    The role would combine a deep understanding of affluent client needs and propositions with a strong commercial lens, identifying opportunities to maximise value from existing partnerships and build new strategic partnerships that strengthen our wider affluent proposition and growth agenda.  

Qualifications

Key Experience
•    Affluent banking in retail
Qualifications/Certifications
•    Bachelor’s Degree Or Above
Languages
•    English /Cantonese

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.